Overnight Front Desk Agent – Hotel Reception

Cushman & Wakefield; Melbourne; On-site; AUD 32,000 - 44,000; Part time

Benefits offered by this job

Salary reviews

Overnight meals

Discounts on stays and dining

Mentor & Buddy program

Global/career growth

Prime Melbourne CBD location

Birthday perks

Take Care community initiatives

Award-winning workplace

Referral bonus

Job summary

Marriott International’s W Melbourne is seeking a part-time Receptionist for overnight front desk duties in Melbourne’s CBD. You will manage overnight operations, guest check-ins/outs, and billing while delivering exceptional guest experiences in a vibrant luxury setting.

The role emphasizes proactive service, adherence to brand standards, and collaboration with a global hospitality network. Training, discounts, and career growth opportunities accompany the position.

Qualifications

• Availability for overnight shifts.
• Previous experience at a hotel front desk is desirable.
• Familiarity with OPERA hotel PMS is advantageous.

Responsibilities

• Work overnight shifts.
• Complete end-of-day tasks including posting charges and night audit backup.
• Process all payment types and vouchers.
• Sell rooms to guests based on availability.
• Operate telephone switchboard and handle wake-up calls.

Skills

Overnight shifts availability

Hotel front desk experience

OPERA PMS experience

Proactive and upbeat demeanor

Guest service excellence

Brand culture adaptation

Tools

OPERA PMS

Job description

Marriott International’s W Melbourne is seeking a part-time Receptionist for overnight front desk duties in Melbourne’s CBD. You will manage overnight operations, guest check-ins/outs, and billing while delivering exceptional guest experiences in a vibrant luxury setting.

The role emphasizes proactive service, adherence to brand standards, and collaboration with a global hospitality network. Training, discounts, and career growth opportunities accompany the position.