Overnight Front Desk Agent - Luxury Hospitality

Four Seasons Hotels; Sydney; On-site; AUD 30,000 - 50,000; Part time

Benefits offered by this job

Competitive hourly rates and employee

Complimentary stays at Four Seasons

Complimentary employee meals during Sh

Upsell incentive programme

Job summary

Four Seasons Hotel Sydney is seeking a confident and service-driven Part-Time Overnight Front Desk Agent to join our Front Office team and deliver a warm, professional welcome to every guest, no matter the hour. You will be the key point of contact during the night shift, ensuring seamless guest experiences through efficient check-ins and check-outs, thoughtful service, and smooth overnight operations.

Your calm and professional approach, attention to detail, and genuine passion for hospitality

Qualifications

• Previous experience in a Front Office, hospitality, or customer-facing role preferred.
• A calm and confident approach, with the ability to work independently during overnight shifts.
• Strong problem-solving, organisational, and multitasking skills.
• Excellent communication and interpersonal skills.
• Flexibility to work overnight shifts, including weekends and public holidays.
• A genuine passion for delivering exceptional guest service.

Responsibilities

• Provide professional and welcoming service to guests arriving, departing, or requiring assistance overnight.
• Manage check-in and check-out procedures efficiently and accurately in line with Four Seasons standards.
• Respond to guest enquiries, requests, and concerns with care, empathy, and professionalism.
• Assist with overnight audits, financial reporting, and end-of-day procedures.
• Monitor hotel activity and support a safe, secure, and comfortable environment for guests.
• Communicate effectively with other departments regarding special requests, early departures, and daily operational needs.
• Maintain a polished and organised Front Desk and lobby area.

Skills

Front Office

Hospitality

Customer-facing

Job description

Four Seasons Hotel Sydney is seeking a confident and service-driven Part-Time Overnight Front Desk Agent to join our Front Office team and deliver a warm, professional welcome to every guest, no matter the hour. You will be the key point of contact during the night shift, ensuring seamless guest experiences through efficient check-ins and check-outs, thoughtful service, and smooth overnight operations.

Your calm and professional approach, attention to detail, and genuine passion for hospitality