Overnight ER Patient Services Clerk – Admissions & Admin

Epworth Group; Geelong; Hybride; AUD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Salary package up to $15,900 pre-tax

Educational scholarship program

Purchase up to four extra weeks of lea

Relocation assistance

Reduced health service costs

Résumé du poste

Epworth Geelong, part of Epworth HealthCare, seeks a Patient Services Clerk to support the Emergency Department overnight. You will provide efficient administrative support and exceptional customer service to patients, visitors and clinical staff, covering admissions, bed allocation and financial transactions.

Flexibility to work a rotating roster is essential. Prior admin experience in health care or health fund industry is advantageous but not essential.

Qualifications

• Well developed administration and customer service skills.
• Time management and organisational abilities.
• Experience in health care administration or health fund industry advantageous but not essential.

Responsabilités

• Processing elective and emergency patient bookings and admissions.
• Conducting health fund eligibility checks and patient estimates.
• Coordinating pre-admission requirements.
• Managing patient admissions and discharges.
• Allocating beds for admitted patients.
• Responding to patient, visitor and clinician enquiries.
• Handling patient accounts and financial transactions.
• General data entry and record management.

Connaissances

Administration

Customer service

Time management

Organisation

Description du poste

Epworth Geelong, part of Epworth HealthCare, seeks a Patient Services Clerk to support the Emergency Department overnight. You will provide efficient administrative support and exceptional customer service to patients, visitors and clinical staff, covering admissions, bed allocation and financial transactions.

Flexibility to work a rotating roster is essential. Prior admin experience in health care or health fund industry is advantageous but not essential.