Patient Services Officer - 12-Month Fixed-Term

Epworth; Melbourne; Presencial; AUD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary package up to $15,900 pre-tax

Education scholarship program

Additional leave options

Relocation assistance

Health service discounts

Descripción de la vacante

Epworth HealthCare in Melbourne is seeking a Patient Services Officer to support admissions, bed allocations and patient flow across Epworth Richmond and Epworth Hawthorn.

You will conduct health fund eligibility checks, organise pre-admissions, respond to enquiries, and manage patient accounts while delivering high-quality administration and customer service in a fast-paced hospital environment.

Formación

• Administration experience in health care settings preferred.
• Experience with health fund checks desirable but not essential.
• Able to work across rotating weekly roster.
• Strong time management and organisational skills.
• Comfort with data entry and patient account handling.

Responsabilidades

• Coordinate elective and emergency patient bookings across sites.
• Conduct health fund eligibility checks and provide estimates.
• Organise pre-admissions and facilitate admissions and discharges.
• Manage bed allocations to support patient flow.
• Respond to enquiries and requests from patients promptly.
• Handle patient accounts and perform general admin duties.

Conocimientos

Communication skills

Attention to detail

Customer service

Time management

Data entry

Computer literacy

Herramientas

IPM health systems

Descripción del empleo

Epworth HealthCare in Melbourne is seeking a Patient Services Officer to support admissions, bed allocations and patient flow across Epworth Richmond and Epworth Hawthorn.

You will conduct health fund eligibility checks, organise pre-admissions, respond to enquiries, and manage patient accounts while delivering high-quality administration and customer service in a fast-paced hospital environment.