Emergency Department Admin Officer Flexible Part-Time

Barwon Health; Geelong; On-site; AUD 55,000 - 75,000; Part time

Benefits offered by this job

Salary packaging

Employee assistance

Wellbeing program

Living expenses cap

Meals allowance

Job summary

Barwon Health in Geelong is seeking an Administration Officer (Grade 1) in the Emergency Department. The role supports patients, families and clinical teams with essential administrative tasks in a fast-paced setting.

You will welcome patients, manage registrations and ensure accurate documentation while assisting medical staff and coordinating patient flow. A flexible, team-oriented approach and experience in emergency or medical environments are valued.

Qualifications

• Demonstrated experience delivering high-quality customer service in a challenging, customer-facing environment.
• Strong communication and interpersonal skills, with a compassionate and professional approach.
• The ability to multitask, problem-solve and manage competing priorities in a fast-paced environment.
• Proven computer literacy, attention to detail and the ability to learn new systems.
• A flexible, team-focused approach and the ability to work rostered shifts as required.
• Previous experience in an Emergency Department or other medical environment, along with knowledge of medical terminology, will be highly regarded.

Responsibilities

• Welcome and assist patients, families and visitors with compassion, professionalism and respect.
• Manage patient registrations, admissions, discharges and transfers, ensuring accurate and timely documentation.
• Provide administrative support to medical and nursing staff, including managing enquiries, clinical documentation and patient records.
• Collect and maintain accurate patient information to support reporting, billing and funding requirements.
• Work collaboratively with multidisciplinary teams and respond effectively to changing priorities in a busy environment.

Skills

Customer service

Communication

Multitasking

Problem-solving

Computer literacy

Team player

Rostered shifts

Job description

Barwon Health in Geelong is seeking an Administration Officer (Grade 1) in the Emergency Department. The role supports patients, families and clinical teams with essential administrative tasks in a fast-paced setting.

You will welcome patients, manage registrations and ensure accurate documentation while assisting medical staff and coordinating patient flow. A flexible, team-oriented approach and experience in emergency or medical environments are valued.