OTR Woodville Park Drive thru - Store Manager

OTR; Adelaide; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Team member discounts through the OTRア

Barista coffee training

Step Up Incentive Program - up to 8'':

Broad career development opportunities

Job summary

OTR is seeking a Store Manager to lead daily store operations across its retail network. You will drive customer service excellence, train and develop the team, and ensure efficient rostering, stock control, and accurate reporting while upholding safety standards.

The role offers opportunities for career development within OTR's global network and includes perks such as staff discounts and barista training.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Desire to drive your career and help others advance.
• Strong, professional communication skills.
• Passion for delivering exceptional customer service and training.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Oversee day-to-day store operations and customer service.
• Manage rostering, stock control, and daily reporting.
• Ensure health and safety policies are followed.

Skills

Retail leadership

People development

Communication

Customer service

Adaptability

Attention to detail

Teamwork

Job description

OTR - Store Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program - opportunities to earn up to eight weeks' pay
• Broad career development opportunities across our global network

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.