OTR Littlehampton - Store Manager

OTR; Littlehampton; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Team member discounts

Barista coffee training

Incentive program

Career development

Zusammenfassung

OTR is seeking a Store Manager in Australia to lead daily store operations and drive exceptional customer service. You will train and develop team members, manage rosters, oversee stock and reporting, and ensure health and safety standards are upheld.

The role requires strong leadership, communication, and attention to detail to deliver a high-quality customer experience across our store network.

Qualifikationen

• Leadership in a retail/hospitality setting.
• Excellent communication and customer service skills.
• Ability to train and develop team members.

Aufgaben

• Manage day-to-day store operations.
• Provide exceptional customer service and staff training.
• Plan rostering and monitor staffing levels.
• Oversee stock management and reporting.
• Enforce health and safety policies and procedures.

Kenntnisse

Leadership

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Jobbeschreibung

OTR – Store Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.