Orthopaedic Practice Administrator (4-Day Week) – Full-Time

The Orthopaedic Clinic; Newcastle; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

4-day work week

Immediate start

Full-time role

Job summary

The Orthopaedic Clinic in Newcastle is seeking a Medical Secretary / Administrator to join our friendly specialist orthopaedic team. This full-time role focuses on delivering exceptional patient care and smooth day-to-day operations.

You will manage patient intake, calls, appointments, billing, rebates, and theatre bookings while supporting clinicians and staff in a fast-paced environment. Immediate start available.

Qualifications

• Minimum 2 years in a private medical practice.
• At least 5 years in administration or secretarial roles.
• Outstanding customer service and communication skills.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Advanced computer skills and ability to learn new software.
• Ability to prioritise tasks and work under pressure.
• Proactive attitude, able to work independently and in a team.

Responsibilities

• Welcoming and assisting patients and visitors.
• Answering and managing incoming phone calls.
• Scheduling and coordinating appointments.
• Billing patients and processing payments.
• Processing Medicare rebates.
• Preparing patient quotes and invoicing.
• Coordinating theatre bookings and daily banking.
• Scanning, filing and maintaining patient records.
• Processing specialist correspondence using AI dictation software.
• General administrative duties to support the practice.

Skills

Customer service

Communication

Time management

Attention to detail

Organization

Computer skills

Independent and team worker

Proactive attitude

Tools

Gentu medical software

Job description

The Orthopaedic Clinic in Newcastle is seeking a Medical Secretary / Administrator to join our friendly specialist orthopaedic team. This full-time role focuses on delivering exceptional patient care and smooth day-to-day operations.

You will manage patient intake, calls, appointments, billing, rebates, and theatre bookings while supporting clinicians and staff in a fast-paced environment. Immediate start available.