Organisational Change Manager

Tenth Revolution Group; Canberra; On-site; AUD 120,000 - 150,000; Full time

Job summary

Tenth Revolution Group is seeking an experienced ServiceNow professional in Canberra to optimise and configure the platform, improving operational efficiency and user experience. The role involves collaborating with cross-functional teams to translate stakeholder needs into effective solutions.

Hybrid work environment in Canberra, with opportunities to impact multiple business functions through ITSM enhancements and enterprise integrations.

Qualifications

• Extensive experience with ServiceNow configuration and administration.
• Proficient in JavaScript and AngularJS scripting.
• Strong understanding of ITSM processes and best practices.
• Ability to gather and analyse stakeholder requirements and translate them.
• Experience in integrating ServiceNow with other enterprise applications.

Responsibilities

• Optimise and configure the ServiceNow platform to streamline operations.
• Collaborate with cross-functional teams to enhance user experience.
• Gather requirements from stakeholders and translate into technical solutions.

Skills

ServiceNow

JavaScript

AngularJS

ITSM

Requirements gathering

System integration

Tools

ServiceNow

Job description

We are seeking an experienced ServiceNow professional to enhance our service management capabilities in a hybrid work environment based in Canberra. This role will focus on optimising and configuring the ServiceNow platform to streamline operations and improve user experience, while impacting various business functions.

• Extensive experience with ServiceNow, including configuration and administration


• Proficient in scripting languages such as JavaScript and AngularJS


• Strong understanding of ITSM processes and best practices


• Ability to gather and analyse requirements from stakeholders


• Experience in integrating ServiceNow with other enterprise applications

This is a pivotal role that offers the chance to contribute to meaningful projects and collaborate closely with cross-functional teams.