ServiceNow Consultant

Tenth Revolution Group; Canberra; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Tenth Revolution Group in Canberra is seeking a Technical Consultant to enhance the ServiceNow platform and streamline internal processes. This hybrid role on Australia’s east coast fosters collaboration among stakeholders and promotes operational efficiency.

The ideal candidate will implement and administer ServiceNow, translate business requirements into technical solutions, and support end users to drive adoption and value across the organization.

Qualifications

• Proven ServiceNow implementation and admin experience.
• Strong understanding of ITSM processes and best practices.
• Ability to translate business requirements into technical solutions.
• Hands-on configuration and customization on ServiceNow.
• Experience supporting end users and driving adoption.

Responsibilities

• Lead ServiceNow implementations and ongoing administration.
• Collaborate with stakeholders to define and refine requirements.
• Configure and customize ServiceNow to meet business needs.
• Support end users and promote tool adoption across teams.

Skills

ServiceNow

ITSM

Requirements gathering

Configuration

User adoption

Tools

ServiceNow Studio

Workflow automation

Job description

Join a forward-thinking organization that is seeking a Technical Consultant to enhance their ServiceNow platform and streamline internal processes. This role is pivotal in driving the effective use of technology to meet strategic objectives, fostering collaboration among stakeholders and promoting operational efficiency. The working environment encourages growth and offers flexibility, allowing for a hybrid setup based on the east coast of Australia.

• Proven experience with ServiceNow implementation and administration
• Strong understanding of ITSM processes and best practices
• Ability to gather business requirements and translate them into technical solutions
• Skilled in system configuration and customisation on ServiceNow
• Experience supporting end users and driving effective adoption of tools

This is a hybrid position offering competitive benefits and professional development opportunities. If you are passionate about making a real impact through technology and enjoy working in a collaborative setting, consider this opportunity to contribute to meaningful projects.