ServiceNow Implementation Specialist – Hybrid AU

Tenth Revolution Group; Canberra; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Tenth Revolution Group in Canberra is seeking a Technical Consultant to enhance the ServiceNow platform and streamline internal processes. This hybrid role on Australia’s east coast fosters collaboration among stakeholders and promotes operational efficiency.

The ideal candidate will implement and administer ServiceNow, translate business requirements into technical solutions, and support end users to drive adoption and value across the organization.

Qualifications

• Proven ServiceNow implementation and admin experience.
• Strong understanding of ITSM processes and best practices.
• Ability to translate business requirements into technical solutions.
• Hands-on configuration and customization on ServiceNow.
• Experience supporting end users and driving adoption.

Responsibilities

• Lead ServiceNow implementations and ongoing administration.
• Collaborate with stakeholders to define and refine requirements.
• Configure and customize ServiceNow to meet business needs.
• Support end users and promote tool adoption across teams.

Skills

ServiceNow

ITSM

Requirements gathering

Configuration

User adoption

Tools

ServiceNow Studio

Workflow automation

Job description

Tenth Revolution Group in Canberra is seeking a Technical Consultant to enhance the ServiceNow platform and streamline internal processes. This hybrid role on Australia’s east coast fosters collaboration among stakeholders and promotes operational efficiency.

The ideal candidate will implement and administer ServiceNow, translate business requirements into technical solutions, and support end users to drive adoption and value across the organization.