Organisation and Methods Analyst

Sociable Tech Pty Ltd; Melbourne; On-site; AUD 85,000 - 95,000; Full time

Job summary

JUST TEATOWELS PTY LTD T/A JT LAUNDRY is seeking an experienced Organisation and Methods Analyst to review how the business operates and help improve structures, systems and work processes at Sunshine North, VIC. This full-time role requires strong analytical and communication skills and the ability to work independently.

Responsibilities include analysing workflows across laundry operations, administration and customer service; documenting processes; proposing improved methods and monitoring

Qualifications

• Strong analytical, research and problem-solving skills.
• Excellent written and verbal communication, including report writing.
• High attention to detail and discretion with confidential information.
• Ability to work independently and meet deadlines.

Responsibilities

• Study organisation structure, workflows, systems and procedures across laundry operations, admin and customer service.
• Analyse current processes and identify inefficiencies, bottlenecks and areas for improvement.
• Collect and analyse productivity, staffing, workloads, turnaround times and operating costs.
• Develop and implement improved work methods, procedures, systems and organisational structures.
• Prepare reports, process maps, manuals and recommendations for management.
• Assist management to implement changes, including updating documentation and staff training.
• Monitor effectiveness of changes and suggest further adjustments.
• Consult with management and staff to gather requirements and feedback.
• Evaluate and implement business software, record-keeping systems and reporting tools.

Skills

Analytical skills

Research abilities

Problem-solving

Communication skills

Attention to detail

Independent working

Education

Tertiary qualification in business or information systems

Job description

Job Type: Permanent position | Full time position

Job Description

JUST TEATOWELS PTY LTD Organisation and Methods Analyst $85,000 - $95,000 Annual (plus superannuation) Sunshine North, VIC 3020 Full time JUST TEATOWELS PTY LTD T/A JT LAUNDRY is an established Australian laundry business committed to quality service, efficiency, and a supportive workplace. We are looking for an analytical and practical Organisation and Methods Analyst to review how our business operates and help us improve our structures, systems, and work processes. About the Role: We are seeking an experienced and reliable Full-Time Organisation and Methods Analyst to join our friendly team.

Key Responsibilities

• Conduct studies of the organisation's structure, workflow, systems, methods and procedures across laundry operations, administration and customer service.
• Analyse and document existing processes, and identify inefficiencies, duplication, bottlenecks, and areas for improvement.
• Collect and analyse data on productivity, staffing, work volumes, turnaround times and operating costs.
• Develop and recommend improved work methods, procedures, systems, and organisational structures.
• Prepare reports, process maps, procedure manuals and recommendations for management.
• Assist management to implement agreed changes, including updating documentation, and training and supporting staff.
• Monitor and evaluate the effectiveness of implemented changes and recommend further adjustments where required.
• Consult with management, supervisors, and staff to understand work requirements and gather feedback.
• Assist with evaluating and implementing business software, record-keeping systems and reporting tools.

Requirements

• Relevant tertiary qualification in business, information systems, business analysis or a related field.
• Strong analytical, research and problem-solving skills.
• Excellent written and verbal communication skills, including report writing and presenting recommendations.
• High attention to detail, with the ability to handle confidential information with discretion.
• Ability to work independently, prioritise competing tasks and meet deadlines.

Application Process: Only shortlisted candidates will be contacted.

Work Type: Full time Salary: $85000-95000 Job Publish: 20-10-2026 Job Expire: 19-11-2026