Order Processing Coordinator

Amiad Water Systems; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary plus superannuation

Learning opportunities

Collaborative culture

Friendly environment

Sustainable growth

Stable long-term employment

Hands-on role

Ample parking

Immediate start

Job summary

Amiad Water Systems is a Melbourne-based leader in water treatment and filtration solutions. The role focuses on analyzing and processing customer orders received by email and phone, while collaborating with technical staff to resolve queries and provide ETA updates.

This internal sales/ customer service position values strong attention to detail, the ability to work under pressure, and reliable transport. An immediate start is available in a collaborative, growth-focused environment.

Qualifications

• Strong attention to details capability.
• Ability to work under pressure and meet deadlines.
• Customer orders control and management skills.
• Developed administrative skills.
• Organised and able to prioritise and control a varied workload.
• Ability to work autonomously and part of a team.

Responsibilities

• Analysis of customer orders, received via email and phone.
• Accurately read and interpret customer orders.
• Correctly process customer orders, all the way through to invoicing.
• Raise any technical queries about customer orders with customers and/or technical staff.
• Ensure timely feedback to customer around orders placed together with ETA updates.
• Reliable own transport.

Skills

Attention to detail

Ability to work under pressure

Customer orders management

Organised workload management

Autonomous and team player

Tools

SAP

Job description

About us

Amiad Water Systems is a world leader in water treatment and filtration solutions. Since its inception in 1962, Amiad has grown to include 9 subsidiaries worldwide, of which Amiad Australia Pty Ltd is a leading one. Based in Melbourne since 1979, Amiad Australia has established themselves across various segments and all Australian states, as specialists and innovators in the market. Our systems provide solutions to a variety of different segments varying from Irrigation, Industrial, Municipal, Mining, Oil & Gas. These solutions can be found across our product range, encompassing the Arkal, Filtomat, Amiad, A.R.I and DOROT brands.

Personal

• Strong attention to details capability
• Ability to work under pressure and meet deadlines
• Customer orders control and management skills
• Developed administrative skills
• Organised and able to prioritise and control a varied workload
• Ability to work autonomously and part of a team

Technical

• Previous SAP experience preferred
• Previous customer service / internal sales experience preferred
• High level of attention to detail
• Previous experience in a technical related internal sales role beneficial

To be successful in this role, you will exhibit a stellar performance in the following areas:

• Analysis of customer orders, received via email and phone
• Accurately read and interpret customer orders
• Correctly process customer orders, all the way through to invoicing
• Raise any technical queries about customer orders with customers and/or technical staff
• Ensure timely feedback to customer around orders placed together with ETA updates
• Reliable own transport

What’s on offer?

• Salary + Superannuation
• Learning opportunities and extensive training to learn the wider business.
• Collaborative environment with strong ethical cultural values, with a focus on retaining and attracting talent.
• Friendly company environment
• Sustainable company with a long-term record of growth
• Stable & long-term employment
• A hands-on role
• Ample parking space in the area
• Immediate start