Ops IT Support Engineer - Fulfillment Center, Perth

Amazon; Perth; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

On-call rotation

Career development opportunities

Job summary

Amazon Commercial Services Pty Ltd is seeking an IT Support Engineer to maintain technology across Australia’s operational sites, including our Jandakot fulfilment centre in Perth.

You will provide first-level IT support for the Fulfillment Center operations, manage IT hardware, troubleshoot PCs, printers, handheld devices and thin clients, and participate in career development opportunities within the IT network. A rostered weekday schedule with on-call rotation is included.

Qualifications

• 1+ years in a corporate IT support role or equivalent.
• Experience troubleshooting integrated and interdependent computer systems.
• Experience with end-user devices (PCs, printers, handheld devices).
• Knowledge of basic networking concepts is a plus.

Responsibilities

• Provide first-level IT support for Operations across the Fulfillment Center sites.
• Allocate and maintain IT equipment; handle multiple requests.
• Troubleshoot IT equipment such as PCs, handheld devices, printers; manage RMA and repair processes.

Skills

Windows/macOS/Linux support

Education

High School diploma or equivalent

Tools

Zebra printers

Job description

Amazon Commercial Services Pty Ltd is seeking an IT Support Engineer to maintain technology across Australia’s operational sites, including our Jandakot fulfilment centre in Perth.

You will provide first-level IT support for the Fulfillment Center operations, manage IT hardware, troubleshoot PCs, printers, handheld devices and thin clients, and participate in career development opportunities within the IT network. A rostered weekday schedule with on-call rotation is included.