Ophthalmology Medical Receptionist - Patient First

Hunter Cataract & Eye Centre; Newcastle-Maitland; On-site; AUD 41,000 - 59,000; Part time

Job summary

Hunter Cataract & Eye Centre in Charlestown, NSW is seeking a friendly Medical Receptionist for a permanent part-time role. You will be the first point of contact, managing bookings and registrations while supporting the clinical team in a busy ophthalmology practice.

Key requirements include strong communication, organisation, and a customer-focused approach. Knowledge of Genie software is a bonus, with a patient-centred work environment and a commitment to confidentiality.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational abilities with attention to detail.
• Commitment to high-quality patient service.
• Ability to work in a busy ophthalmology practice.
• Confidential handling of patient information.
• Experience in medical reception preferred.

Responsibilities

• Greet patients and maintain a welcoming reception area.
• Coordinate appointment scheduling, bookings, confirmations, and inquiries.
• Process registrations and maintain accurate medical records.
• Handle patient billing and Medicare claims; explain fees.
• Keep reception area tidy and stocked; support clinical team.
• Assist with administrative tasks and teamwork in a busy setting.
• Experience with Genie or similar software is an advantage.
• Specialist medical reception experience is advantageous.

Skills

Communication

Organisational skills

Customer service

Team player

Confidentiality

Tools

Genie software

Job description

Hunter Cataract & Eye Centre in Charlestown, NSW is seeking a friendly Medical Receptionist for a permanent part-time role. You will be the first point of contact, managing bookings and registrations while supporting the clinical team in a busy ophthalmology practice.

Key requirements include strong communication, organisation, and a customer-focused approach. Knowledge of Genie software is a bonus, with a patient-centred work environment and a commitment to confidentiality.