Ophthalmology Front Desk Specialist — Patient Care & Admin

Ophthalmology Practice; Strathfield; On-site; AUD 32,000 - 40,000; Full time

Benefits offered by this job

Supportive team culture

Comprehensive training

Modern specialist practice

Career growth opportunities

Long-term position

Job summary

Ophthalmology Practice is a specialist ophthalmology clinic seeking a friendly and organized Medical Receptionist to join our team in NSW. You’ll handle front-desk duties, coordinate appointments and assist with billing in a busy specialist setting.

The role suits someone with customer service experience, strong communication skills, and the ability to work both independently and as part of a team. Monday–Wednesday availability is favored.

Qualifications

• Experience in front-facing customer service roles.
• Strong typing and accurate data entry abilities.
• Proficient with Microsoft Word and Excel.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Detail-oriented with accuracy in a fast-paced environment.

Responsibilities

• Greet patients and provide outstanding customer service.
• Manage appointments and surgeries scheduling.
• Answer telephone and email inquiries.
• Process patient registrations and billing.
• Handle Medicare, DVA and private health fund claims.
• Liaise with patients, doctors and other healthcare providers.
• Perform general administrative tasks.

Skills

Customer service

Typing

Data entry

MS Word

MS Excel

Communication skills

Team player

Attention to detail

Tools

MS Word

MS Excel

Job description

Ophthalmology Practice is a specialist ophthalmology clinic seeking a friendly and organized Medical Receptionist to join our team in NSW. You’ll handle front-desk duties, coordinate appointments and assist with billing in a busy specialist setting.

The role suits someone with customer service experience, strong communication skills, and the ability to work both independently and as part of a team. Monday–Wednesday availability is favored.