OPERATIONS SUPPORT OFFICER

Territory Water Solutions; Tennant Creek; On-site; AUD 50,000 - 70,000; Full time

Job summary

Territory Water Solutions in Tennant Creek is seeking an organised, detail-focused Administrative Assistant to support the Operations Manager and Lead Administrator. Based in the NT, you will triage calls, coordinate documents, manage schedules and assist with travel, onboarding, and office logistics to keep projects moving smoothly.

Join a proactive team that values clear communication, meticulous record-keeping, and hands-on support across remote services.

Qualifications

• Strong admin skills with high attention to detail.
• Calm, clear communicator who can prioritise and follow through.
• Proactive - doesn’t wait to be told twice, and finishes what they start.
• Confident with systems (MS Office essential; Xero and job management systems a bonus).
• Experience in trades/construction/services is highly regarded.

Responsibilities

• Provide day-to-day admin support to the Operations Manager and Lead Administrator (scheduling, meetings, action lists, follow-ups)
• Be the “eyes and ears” of the office—triage phone/inbox, route requests, and close loops
• Support the team with admin queries, documentation, and coordination
• Assist the projects team with project folders, document control, and admin tracking
• Help with travel/accommodation coordination and office logistics as required
• Pick up overflow tasks to prevent bottlenecks during high workload periods

Skills

Admin skills

Attention to detail

Calm communicator

Proactive

MS Office

Xero

Trades background

Tools

Xero

Job description

At Territory Water Solutions, we have been a trusted name in the Tennant Creek, Barkly, and Roper Gulf regions for over 20 years. Our business is built on a diverse portfolio of projects and services in plumbing, drainage, and gas across the residential, commercial and maintenance sectors. We cover all areas of the Central, Barkly and Northern regions of the Northern Territory and are committed to delivering quality work on time, in some of the most remote locations. This role is based in Tennant Creek, in the NT.

What You’ll Be Doing

• Provide day-to-day admin support to the Operations Manager and Lead Administrator (scheduling, meetings, action lists, follow-ups)
• Be the “eyes and ears” of the office—triage phone/inbox, route requests, and close loops
• Support the team with admin queries, documentation, and coordination
• Assist the projects team with project folders, document control, and admin tracking
• Help with travel/accommodation coordination and office logistics as required
• Pick up overflow tasks to prevent bottlenecks during high workload periods

What We’re Looking For

• Strong admin skills with high attention to detail
• Calm, clear communicator who can prioritise and follow through
• Proactive - doesn’t wait to be told twice, and finishes what they start
• Confident with systems (MS Office essential; Xero and job management systems a bonus)
• Experience in trades/construction/services is highly regarded

Why join us

• Busy, practical role with real impact
• Clear expectations and strong support from the team
• Long-term opportunity for the right person in Tennant Creek