Operations Support & Account Coordinator

JKFM; City of Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

JKFM is seeking a motivated individual to join the Operations Support Team at our Milton head office. The role focuses on account management, client interactions and efficient use of Excel and Microsoft Office tools. You will work autonomously in a supportive environment and contribute to process improvements.

Ideal candidates will be good communicators with strong organisational skills and the ability to manage time effectively, while collaborating with the national team to meet client needs.

Qualifications

• Patience and resilience are essential for success in this role.
• Strong communication and customer service abilities are required.
• Experience in facilities, administration and operations is advantageous.

Responsibilities

• Serve as the initial point of contact for customer inquiries and gather feedback.
• Ensure timely and effective resolutions, maintaining high service standards.
• Maintain records of interactions, transactions and feedback reports.
• Collaborate with national teams to achieve client goals and streamline processes.

Skills

Excel

Communication

Administration

Customer service

Operations

Tools

Microsoft Office

Job description

JKFM is seeking a motivated individual to join the Operations Support Team at our Milton head office. The role focuses on account management, client interactions and efficient use of Excel and Microsoft Office tools. You will work autonomously in a supportive environment and contribute to process improvements.

Ideal candidates will be good communicators with strong organisational skills and the ability to manage time effectively, while collaborating with the national team to meet client needs.