Client Services Coordinator — Flexible, Impactful Accounting

FC Accounting Co; Mackay Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

FC Accounting Co is seeking a highly organised Client Services Coordinator to join our growing team in a client-facing capacity. You will be the first point of contact for clients, handling calls, managing communications, and supporting compliance, administration, and onboarding.

The role emphasizes accuracy, reliability, and a proactive, friendly approach. Hours are full-time with flexible arrangements for the right candidate, contributing to a supportive team culture.

Qualifications

• Highly organised and detail-focused.
• Confident communicator who enjoys working with clients.
• Proactive and eager to learn new processes.
• Reliable and follows through on commitments.
• Positive attitude and strong team collaboration.

Responsibilities

• Answer incoming calls and manage client enquiries.
• Assist with AML/administrative tasks and client onboarding.
• Maintain accurate client records and communication logs.
• Support with ASIC compliance, company setups, and lodgements where needed.
• Handle mail and day-to-day admin for the team.
• Assist Pod Managers and Accountants with routine tasks.

Skills

Organised

Communication

Team player

Proactive

Reliability

Job description

FC Accounting Co is seeking a highly organised Client Services Coordinator to join our growing team in a client-facing capacity. You will be the first point of contact for clients, handling calls, managing communications, and supporting compliance, administration, and onboarding.

The role emphasizes accuracy, reliability, and a proactive, friendly approach. Hours are full-time with flexible arrangements for the right candidate, contributing to a supportive team culture.