Operations Supervisor

NRT Logistics Pty Ltd; Mackay Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Long-term employment

Weekly wages

Referral reward

Training support

Career development

Discounts

Inclusive culture

Job summary

Lindsay Australia is expanding in North Queensland and recruiting for a Transport Operations Supervisor to join from day one. You’ll oversee daily transport operations, coordinate drivers and fleet, monitor movements and ensure on-time, safe service.

You'll work with a growing team across depots, implement CoR/WHS compliance, report performance, and contribute to continuous improvement while delivering exceptional customer service.

Qualifications

• Demonstrated experience in transport/logistics with supervisory experience.
• Strong understanding of CoR, fatigue management, WHS and transport compliance.
• Ability to coordinate daily transport operations and driver schedules.

Responsibilities

• Oversee daily transport operations to ensure safe, efficient and on-time service delivery.
• Coordinate drivers, fleet allocation and daily scheduling to meet operational requirements.
• Monitor freight movements and resolve operational issues to minimise disruptions.
• Ensure CoR, fatigue management, WHS and company policies are followed.
• Supervise driver performance and assist with training as required.
• Liaise with customers, drivers and depot staff to ensure effective communication.
• Monitor fleet utilisation and report defects and maintenance needs.
• Complete operational reporting and performance records accurately.
• Support continuous improvement initiatives to enhance safety and service.
• Collaborate with the depot team to achieve targets and deliver exceptional service.

Skills

Transport operations

Leadership

CoR knowledge

WHS compliance

Driver scheduling

Customer communication

Reporting

Tools

TMS

Scheduling software

Microsoft Office

Job description

Join one of the biggest transport expansions in North Queensland. Through the combined capability of Lindsay Transport and SRT Logistics, part of the Lindsay Australia Group, we've secured a major secondary freight contract servicing 39 stores from Mackay to Cairns. We're investing in a new fleet, opening new depots and building a high-performing team. This is your opportunity to join a new operation from day one with long-term job security and genuine career opportunities.

Why Join Lindsay:

• Secure, long-term employment with one of Australia's leading transport companies
• New and expanding operations across Far North Queensland
• Secure employment with reliable weekly wages
• Service milestone recognition gifts
• A $1,500 referral reward for eligible employee referrals
• Employee discounts, including 40% off Ringers Western merchandise and 15% off Bridgestone Tyres Novated leasing options through our partner provider
• Financial support to complete approved training and licences
• Ongoing career development opportunities across our growing Australia-wide business
• A supportive, safety-first and inclusive workplace culture

What’s The Role:

• Oversee daily transport operations to ensure safe, efficient and on-time service delivery
• Coordinate drivers, fleet allocation and daily scheduling to meet operational requirements
• Monitor freight movements and resolve operational issues to minimise service disruptions
• Ensure compliance with Chain of Responsibility (CoR), fatigue management, WHS and company policies
• Supervise driver performance, provide operational support and assist with training where required
• Liaise with customers, drivers and depot staff to ensure effective communication and service outcomes
• Monitor fleet utilisation and report vehicle defects, maintenance requirements and operational concerns
• Complete operational reporting, documentation and performance records accurately and on time
• Support continuous improvement initiatives to enhance safety, efficiency and customer service
• Work collaboratively with the depot team to achieve operational targets and deliver exceptional service

What You’ll Bring:

• Demonstrated experience in transport, logistics or general freight operations, with supervisory or leadership experience highly regarded
• Sound understanding of Chain of Responsibility (CoR), fatigue management, WHS and transport compliance requirements
• Proven ability to coordinate daily transport operations, fleet movements and driver schedules
• Strong leadership skills with the ability to motivate, support and manage operational teams
• Excellent communication and stakeholder management skills, with a customer-focused approach
• Strong problem-solving and decision-making abilities in a fast-paced operational environment
• High level of organisational and time management skills, with the ability to prioritise competing demands
• Experience using transport management systems (TMS), scheduling software and Microsoft Office applications
• Ability to analyse operational performance and complete accurate reporting and documentation
• A proactive, reliable and professional attitude with a strong commitment to safety, operational excellence and continuous improvement

As part of the recruitment process, we’ll be running Assessment Days that include a face-to-face interview and safety assessments. If successful, you’ll also need to complete a pre-employment medical, including a functional capacity assessment, drug and alcohol screen, and audio review.

Drive Your Career Forward with Lindsay Australia At Lindsay Australia, we're proud to connect communities whilst delivering Australia's best. As a leader in the refrigerated transport and logistics industry, our focus is simple: deliver exceptional service while supporting the people who make it all possible our team.

Across more than 60 transport and rural depots Australiawide, we offer exciting career opportunities in over 80 different roles—from local and long-distance drivers to warehouse, workshop, and office professionals. When you join Lindsay, you’re not just taking a job—you’re stepping into a team that values hard work, supports your growth, and takes pride in doing things the right way. We work hard to maintain quality equipment, well-run facilities, and a supportive and safe environment for our people. If you’re reliable, motivated, and looking to be part of a team that makes a real difference, we’d love to hear from you. Join the team that keeps our nation moving. Join Lindsay Australia.