Operations Supervisor

Global Express; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work from home

Upskilling, training and mentoring

Peer recognition awards

Competitive salary above industryStand

Job summary

Global Express is seeking a Supervisor for our Brisbane Airport Depot. This hands-on leadership role will oversee drivers, safety, and operational outcomes across the depot.

The position is full-time and permanent, with Monday to Friday starts at 6.00am. The ideal candidate thrives in a fast-paced transport environment, makes real-time decisions, and can manage people and performance while driving depot results.

Qualifications

• Experience leading frontline operational staff in a transport/logistics environment.
• Proven ability to lead from the floor and set performance standards.
• Strong communication and interpersonal skills for influencing and coaching.

Responsibilities

• Lead and supervise a team of drivers, ensuring direction, accountability and performance alignment.
• Manage day-to-day PUD operations: dispatch, route allocation, load planning, delivery performance.
• Oversee inbound/outbound freight handling with accuracy and compliance.
• Monitor productivity and address performance gaps through coaching and corrective action.
• Champion safety culture by enforcing CoR, WHS policies and safe work practices.

Skills

Leadership

People management

Safety culture

Coaching

Decision making

Tools

Transport management systems

Scanning processes

Operational reporting

Job description

Team Global Express is seeking a Supervisor to join our team at our Brisbane Airport Depot. This is a hands-on leadership role responsible for overseeing the performance, safety, and coordination of our drivers across the depot. This is a FT Permanent role, Monday to Friday - 6.00am starts.

This role requires a hands-on leader who thrives in a fast-paced transport environment, can make real-time decisions, and is confident managing people, performance, and operational outcomes simultaneously. With a strong focus on safety, service delivery, and team leadership, the successful applicant will play a key role in driving depot performance while fostering a positive and disciplined workplace culture.

Key Responsibilities include:

• Lead and supervise a team of drivers ensuring clear direction, accountability, and performance alignment
• Manage the day-to-day execution of PUD operations, including dispatch, route allocation, load planning, and delivery performance
• Oversee inbound and outbound freight handling, ensuring accuracy, efficiency, and compliance with operational procedures
• Actively monitor driver and handler productivity, addressing performance gaps through coaching, support, and corrective action where required
• Champion a strong safety culture by enforcing Chain of Responsibility (CoR), WHS policies, and safe work practices across all activities
• Conduct pre-starts, toolbox talks, and ongoing communication to keep teams informed, engaged, and aligned
• Coordinate fleet utilisation and ensure vehicles and equipment are used effectively and reported for maintenance when required
• Respond to and resolve operational issues in real time, including delays, service disruptions, and resourcing challenges
• Collaborate with internal staff and management to ensure seamless end-to-end operations
• Ensure compliance with scanning, freight tracking, and system processes to maintain data integrity and visibility
• Support workforce planning, including rostering, leave management, and labour allocation to meet operational demands

What You'll Bring

• Proven leadership experience managing frontline operational staff in a similar environment
• Ability to lead from the front—confident working on the floor, engaging directly with drivers and setting the standard for performance
• Communication and interpersonal skills, with the ability to influence, coach, and manage a diverse workforce
• Solid problem-solving capability, with the ability to make sound decisions under pressure in a time-critical environment
• Experience with transport management systems, scanning processes, and operational reporting
• Organisational and planning skills, with a focus on meeting deadlines and service KPIs
• A genuine focus on safety, team culture, and operational excellence

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We’re not only innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

Competitive salary above industry standards

Upskilling, training, mentoring and more to support your career development journey

Fun and practical employee perks and discounts

Flexible work, including work from home

Inclusive parental leave policy that supports all parents & carers

Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Other things to note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.