Operations Supervisor

Team Global Express; Cambridge; Presencial; AUD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Career development

Work from home

Parental leave

Employee perks

Descripción de la vacante

Team Global Express seeks a PM Operations Supervisor to join our Hobart Airport team in Cambridge. This full-time role coordinates daily activities, maximises resources, and ensures service commitments are delivered safely and efficiently.

You will lead drivers, dockhands and the operations team, monitor performance KPIs, and drive improvements while maintaining compliance with safety and governance standards.

Formación

• Demonstrated leadership or supervisory experience within a transport, freight, logistics or distribution environment.
• Strong understanding of pick-up and delivery operations and time-critical freight movements.
• Experience leading operational teams including drivers, forklift operators, freight handlers or warehouse employees.
• Knowledge of Chain of Responsibility, workplace health and safety requirements and operational compliance.
• Ability to coordinate labour, fleet and equipment resources to meet daily service requirements.
• Proven ability to manage competing priorities and make effective operational decisions in a fast-paced environment.
• Strong communication and stakeholder management skills, with the ability to build positive working relationships.
• Experience monitoring operational performance, service levels and productivity KPIs.
• Sound computer skills and experience with reporting systems.
• Experience in a parcel, general freight or transport network operation.

Responsabilidades

• Leading daily PUD operations to ensure freight is collected, processed and delivered safely and on time.
• Coordinating drivers, vehicles, forklift operators and labour resources to meet requirements.
• Monitoring service performance, productivity and DIFOT outcomes and identifying improvements.
• Supporting route execution, fleet utilisation and labour planning to maximise efficiency.
• Providing frontline leadership, coaching and performance support to operational team members.
• Managing day-to-day operational challenges and making timely decisions to maintain service outcomes.
• Ensuring compliance with procedures, Chain of Responsibility and WHS requirements.
• Conducting safety conversations, toolbox talks and operational briefings with team members.
• Working with customers, drivers and stakeholders to resolve service issues and deliver positive outcomes.
• Driving a culture of accountability, teamwork, continuous improvement and customer focus.

Conocimientos

Leadership

Logistics operations

People management

Stakeholder management

KPI monitoring

Problem solving

Microsoft Office

Route planning

Fleet coordination

Educación

Logistics/Transport degree

Herramientas

Microsoft Office

Reporting systems

Descripción del empleo

About The Role

Team Global Express is seeking a PM Operations Supervisor to join our team based at Hobart Airport, Cambridge. This is a Full Time Permanent Position, where you'll work closely with drivers, dockhands and the wider operational team to coordinate daily activities, address operational challenges, maximise resource utilisation and ensure service commitments are delivered safely and efficiently.

Key Responsibilities Include

• Leading daily PUD operations to ensure freight is collected, processed and delivered safely and on time
• Coordinating drivers, vehicles, forklift operators and labour resources to meet operational and customer requirements
• Monitoring service performance, productivity and DIFOT outcomes while identifying opportunities for improvement
• Supporting route execution, fleet utilisation and labour planning to maximise operational efficiency
• Providing frontline leadership, coaching and performance support to operational team members
• Managing day-to-day operational challenges and making timely decisions to maintain service outcomes
• Ensuring compliance with company procedures, Chain of Responsibility obligations and WHS requirements
• Conducting safety conversations, toolbox talks and operational briefings with team members
• Working collaboratively with customers, drivers and internal stakeholders to resolve service issues and deliver positive outcomes
• Driving a culture of accountability, teamwork, continuous improvement and customer focus

What You'll Bring

• Demonstrated leadership or supervisory experience within a transport, freight, logistics or distribution environment
• Strong understanding of pick-up and delivery operations and the challenges of managing time-critical freight movements
• Experience leading operational teams including drivers, forklift operators, freight handlers or warehouse employees
• Sound knowledge of Chain of Responsibility, workplace health and safety requirements and operational compliance obligations
• Ability to coordinate labour, fleet and equipment resources to meet daily service requirements
• Proven ability to manage competing priorities and make effective operational decisions in a fast-paced environment
• Strong communication and stakeholder management skills, with the ability to build positive working relationships across operational teams
• Experience monitoring operational performance, service levels and productivity KPIs
• Strong problem-solving skills with the ability to identify and implement practical operational improvements
• Sound computer skills, including Microsoft Office and operational reporting systems
• Experience within a parcel, general freight or transport network operation
• Exposure to fleet scheduling, route planning or transport coordination activities
• Qualifications in Logistics, Supply Chain, Transport or a related discipline

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.