Operations & Service Team Lead - Multi-Site

Talent Supply; Sydney; On-site; AUD 99,000 - 121,000; Full time

Benefits offered by this job

Regular team lunches

Career development opportunities

Team events

Job summary

Talent Supply in Sydney is seeking a hands-on operations coordinator who can unite service jobs and warehouse activities across Australia. You’ll oversee day-to-day service and warehouse activity, support teams and ensure customers receive clear, timely responses.

This is a broad, practical leadership role for someone who thrives in fast-moving environments, bridging people, customers and operations while improving processes as the business grows.

Qualifications

• Experience in service coordination, operations, warehouse management or similar hands-on leadership.
• Experience coordinating across multiple locations and teams.
• Ability to communicate clearly with customers and internal stakeholders.
• Adaptable to fast-paced environments with a focus on process improvement.

Responsibilities

• Coordinate service jobs, customer requests and operational priorities across multiple locations.
• Support and guide service and warehouse teams to keep work on track.
• Handle customer issues and escalations calmly and professionally.
• Work with interstate teams to maintain consistent processes and service standards.
• Keep records, reports and documentation accurate and up to date.
• Reinforce company procedures, safety requirements and compliance.
• Monitor team performance, identify bottlenecks and put practical improvements in place.
• Work closely with other departments and keep management informed of significant issues.
• Step in and help resolve service or operational problems when needed.

Job description

Talent Supply in Sydney is seeking a hands-on operations coordinator who can unite service jobs and warehouse activities across Australia. You’ll oversee day-to-day service and warehouse activity, support teams and ensure customers receive clear, timely responses.

This is a broad, practical leadership role for someone who thrives in fast-moving environments, bridging people, customers and operations while improving processes as the business grows.