Hub Operations Lead: Team Coordination & Service Excellence

UPS; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

UPS in Sydney is seeking a dedicated team member to manage day-to-day service issues within a busy operation. You will work with hourly and management staff to address process, safety, staffing, and training needs to ensure customer satisfaction.

This permanent role emphasizes coordination of the operation's needs and the smooth execution of procedures and systems, contributing to UPS's commitment to reliable service and continuous improvement in a fast-paced logistics environment.

Responsibilities

• This position handles day-to-day service issues within an operation. He/She works with hourly and management staff to address process, safety, staffing, and training. This position coordinates the needs and efforts of the operation to ensure customer satisfaction is met. He/She facilitates the smooth execution of procedures and management of systems.

Job description

UPS in Sydney is seeking a dedicated team member to manage day-to-day service issues within a busy operation. You will work with hourly and management staff to address process, safety, staffing, and training needs to ensure customer satisfaction.

This permanent role emphasizes coordination of the operation's needs and the smooth execution of procedures and systems, contributing to UPS's commitment to reliable service and continuous improvement in a fast-paced logistics environment.