Operations Coordinator

100% Plumbing Maintenance; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Full-time role

Structured training

Career growth opportunities

Supportive team environment

Job summary

100% Plumbing & Maintenance is seeking an organised Operations Coordinator to join our Melbourne team. This hands-on warehouse and administration role supports stock control, scheduling, customer enquiries, and day-to-day operations.

You’ll work with the scheduling team, keep vehicles and tools in order, handle phones, bookings, and general admin, and help ensure the office runs smoothly in a fast-paced trade environment. Australian work rights required.

Qualifications

• Naturally organised with strong attention to detail.
• Able to manage your time, prioritise tasks and keep daily operations running smoothly.
• Customer-focused with a practical, solutions-based approach.
• Confident using computers; experience with scheduling software is an advantage.

Responsibilities

• Manage stock levels and inventory.
• Prepare and maintain compliance documentation.
• Coordinate daily workflow and operational tasks.
• Manage plant, tools, and equipment.
• Oversee fleet vehicles, servicing, and maintenance.
• Work closely with plumbing managers to support field operations.
• Maintain an organised and efficient warehouse.
• Assist the scheduling team when required, including scheduling plumbers, answering phones, responding to customer enquiries and completing general administrative tasks.

Job description

A varied, hands-on role combining job scheduling, customer enquiries, stock control, and day-to-day operational support. Ideal for someone organised, practical and comfortable working in a fast-paced trade environment.

About the Role

100% Plumbing & Maintenance is a well-established Melbourne plumbing and trade services business, and we’re looking for a positive, energetic, and organised person to join our team.

This is a varied warehouse and administration role suited to someone who enjoys practical, hands-on tasks while also being comfortable supporting a busy office environment.

As our Operations Coordinator, you’ll keep our warehouse, stock, tools, equipment, and vehicles organised and ready for our plumbers. You’ll also support our main scheduler and office team by answering phones, responding to customer enquiries, assisting with bookings, and completing general administration as required.

You won’t have sole responsibility for managing the schedule. Instead, you’ll work alongside our experienced scheduler and assist wherever needed to keep the day running smoothly.

If you’re organised, practical, approachable, and willing to jump in wherever needed, you’ll fit right in!

Key Responsibilities

Manage stock levels and inventory.

Prepare and maintain compliance documentation.

Coordinate daily workflow and operational tasks.

Manage plant, tools, and equipment.

Oversee fleet vehicles, servicing, and maintenance.

Work closely with plumbing managers to support field operations.

Maintain an organised and efficient warehouse.

Assist the scheduling team when required, including scheduling plumbers, answering phones, responding to customer enquiries and completing general administrative tasks.

About You

Naturally organised with strong attention to detail.

Able to manage your time, prioritise tasks and keep daily operations running smoothly.

Customer-focused with a practical, solutions-based approach.

Confident using computers; experience with scheduling software is an advantage.

Mechanically minded or have a strong interest in cars? That’s a bonus, as you’ll be responsible for managing all aspects of our vehicle fleet.

A positive team player who is willing to help wherever needed.

An excellent communicator with strong problem-solving skills.

Australian work rights required for this position

Think You’d Be a Great Fit?

We’re not looking for a perfect CV. If you have transferable skills, relevant experience or believe you would be great in the role, we’d love to hear from you.

We value people who learn quickly, ask good questions, solve problems, and get things done. We’ll support you in learning the rest.

What we offer

Secure, full-time role in a growing and reputable business

Supportive and down-to-earth team environment

Clear processes, systems, and expectations

Structured training

Opportunity to learn multiple areas of the business and develop new skills

Career growth opportunities as the business continues to expand