Operations Manager - Traffic

Site Services Group; City of Brisbane; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Remuneration package

Flexible working environment

Company car

Laptop and phone

Job summary

Site Services is seeking an experienced Operations Manager to join our team based in Eagle Farm. This role is ideal for a strong leader with a solid operations background who thrives in a fast-paced environment and enjoys mentoring and developing teams.

The position oversees day-to-day traffic operations, leads staff development, and drives client engagement while ensuring compliance with WHS and regulatory requirements.

Qualifications

• Experience in Traffic Management operations or supervision of large workforces.
• Strong leadership and people management skills.
• Ability to work autonomously and lead teams effectively.
• Confident conducting training, onboarding, and compliance activities.
• Excellent communication and Organisational skills.
• Experience with investigating Workplace Incidents and developing corrective actions.
• Experience with Performance management of workforce and industrial relations compliance.
• Flexible and willing to be on call after hours / weekends on rotating roster. Strong understanding of safety and operational procedures.

Responsibilities

• Oversee day-to-day traffic operations and workforce coordination.
• Develop new revenue opportunities through proactive engagement with new and prospective clients.
• Lead, mentor, and support operations and field staff.
• Build and maintain effective interpersonal relationships internally and externally.
• Conduct onboarding and Training for new hires.
• Conduct Site Visits and Audits.
• Conduct Drug & Alcohol screening.
• Ensure compliance with company procedures, WHS requirements, and traffic regulations.
• Assist with rostering, workforce planning, and operational reporting.
• Maintain strong communication with clients, crews, and management teams.
• Lead a Safety-First Culture.
• Provide leadership in the workplace by modelling high standards of work performance, positively influencing teams and individuals.
• Exercise analytical and problem-solving skills to pre-empt and mitigate risks in relation to all traffic management operations.
• Manage and develop a team that will ensure that individual skills are enhanced and potentially realized.

Skills

Leadership

People management

Autonomous working

Training & onboarding

Communication

Tools

WHS procedures

Job description

Site Servicesis seeking an experienced and drivenOperations Managerto join our team based in Eagle Farm. This role is ideal for a strong leader with a solid operations background who thrives in a fast-paced environment and enjoys mentoring and developing teams.

Key Responsibilities

• Oversee day-to-day traffic operations and workforce coordination
• Develop new revenue opportunities through proactive engagement with new and prospective clients;
• Lead, mentor, and support operations and field staff
• Build and maintain effective interpersonal relationships internally and externally
• Conduct onboarding and Training for new hires
• Conduct Site Visits and Audits
• Conduct Drug & Alcohol screening
• Ensure compliance with company procedures, WHS requirements, and traffic regulations
• Assist with rostering, workforce planning, and operational reporting
• Maintain strong communication with clients, crews, and management teams
• Lead a Safety-First Culture
• Provide leadership in the workplace by modelling high standards of work performance, positively influencing teams and individuals.
• Exercise analytical and problem-solving skills to pre-empt and mitigate risks in relation to all traffic management operations.
• Manage and develop a team that will ensure that individual skills are enhanced and potentially realized.

About You

• Previous experience in Traffic Management operations or supervision of large workforces
• Strong leadership and people management skills
• Ability to work autonomously and lead teams effectively
• Confident conducting training, onboarding, and compliance activities
• Excellent communication and Organisational skills
• Experience of investigating Workplace Incidents and developing corrective actions
• Experience with Performance management of workforce and industrial relations compliance
• Flexible and willing to be on call after hours / weekends on rotating rosterStrong understanding of safety and operational procedures

Requirements

• Traffic Management industry experience would be an advantage but is not essential
• Demonstrated experience successfully managing client relationships.
• Proven ability to lead a team, drive performance and provide exceptional service.
• An understanding of financial and business development principles to drive the profitability of the depot.
• Experience within a blue-collar environment
• Current Traffic Control tickets (not essential, but required to obtain after employment)

What We Offer You

• Attractive Remuneration Package paid weekly - Additional bonuses paid based on Business performance
• Flexible working environment
• Brand New Company car (Toyota Hilux SR5) with personal use allowed
• Laptop and Phone