Regional Head of Housekeeping Operations

Ozone Hospitality; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Ozone Hospitality in Sydney, NSW is hiring a Regional Operations Manager – Housekeeping to lead housekeeping operations across multiple sites. You will ensure high cleanliness standards, guest satisfaction, and efficient, compliant operations while managing a dedicated team.

The role requires strong leadership, organisational skills, and experience in hospitality management with a focus on housekeeping. Flexibility to work weekends and holidays is important.

Qualifications

• Proven managerial experience in hospitality, preferably housekeeping.
• Strong leadership and team motivation abilities.
• Excellent organisational and time management skills.
• Knowledge of health and safety regulations and best practices in housekeeping.
• Effective verbal and written communication skills.
• Flexibility to work weekends and holidays.
• Preferred qualification in hospitality management or related field.

Responsibilities

• Oversee and manage all housekeeping operations across designated properties.
• Ensure compliance with health and safety regulations and company policies.
• Develop and implement housekeeping procedures and standards to enhance service quality.
• Recruit, train, and supervise housekeeping staff, fostering a positive team environment.
• Monitor inventory levels of cleaning supplies and equipment, ensuring cost-effective purchasing.
• Conduct regular inspections of guest rooms and public areas to maintain cleanliness standards.
• Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
• Prepare and manage budgets for housekeeping operations, identifying areas for cost savings.
• Address and resolve guest complaints and feedback related to housekeeping services.

Education

Hospitality management qualification

Job description

Ozone Hospitality in Sydney, NSW is hiring a Regional Operations Manager – Housekeeping to lead housekeeping operations across multiple sites. You will ensure high cleanliness standards, guest satisfaction, and efficient, compliant operations while managing a dedicated team.

The role requires strong leadership, organisational skills, and experience in hospitality management with a focus on housekeeping. Flexibility to work weekends and holidays is important.