Operations Manager

Michael Page; Perth; Presencial; AUD 130 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Career growth opportunities

Resumo da oferta

Michael Page is seeking an Operations Manager to lead multiple hospitality sites in Western Australia. The role focuses on guiding and supporting venue managers, ensuring consistent service and product quality across sites and services.

The ideal candidate will have a strong background in Leisure, Travel & Tourism operations, proven leadership, and budget management experience to drive efficiency and customer satisfaction across the portfolio.

Qualificações

• Demonstrated experience in managing operations within the Leisure, Travel & Tourism industry.
• Strong leadership and team management skills, with a focus on achieving results.
• Proven ability to develop and implement operational strategies and policies.
• Solid understanding of budget management and financial performance analysis.
• Knowledge of health and safety regulations relevant to the Hospitality & Leisure sector.
• Excellent communication and interpersonal skills to engage with stakeholders at all levels.
• Problem-solving skills and the ability to adapt to a varied environment.

Responsabilidades

• Manage and oversee daily operational activities to ensure smooth functioning across all departments.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Monitor and manage budgets, ensuring financial targets are met while maintaining high service standards.
• Lead, mentor, and develop team members to achieve organisational goals and deliver exceptional customer experiences.
• Ensure compliance with health and safety regulations and industry standards.
• Collaborate with key stakeholders to drive continuous improvement initiatives and resolve operational challenges.
• Analyse operational data and generate reports to inform strategic decision-making.

Conhecimentos

Leadership & team management

Budget management

Health & safety knowledge

Stakeholder engagement

Data analysis

Descrição da oferta de emprego

This is an exciting opportunity to take on the leadership of multiple hospitality sites across a rapidly growing hospitality and entertainment precinct. This leadership is focused on guiding and supporting a well-performing group of venue managers whilst driving consistency of service and product across multiple sites and services.

Our client is a well-established entertainment and hospitality group with a range of venues across it's operations and a strong and experienced leadership team.

Description

• Manage and oversee daily operational activities to ensure smooth functioning across all departments.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Monitor and manage budgets, ensuring financial targets are met while maintaining high service standards.
• Lead, mentor, and develop team members to achieve organisational goals and deliver exceptional customer experiences.
• Ensure compliance with health and safety regulations and industry standards.
• Collaborate with key stakeholders to drive continuous improvement initiatives and resolve operational challenges.
• Analyse operational data and generate reports to inform strategic decision-making.

Profile

A successful Operations Manager should have:

• Demonstrated experience in managing operations within the Leisure, Travel & Tourism industry.
• Strong leadership and team management skills, with a focus on achieving results.
• Proven ability to develop and implement operational strategies and policies.
• Solid understanding of budget management and financial performance analysis.
• Knowledge of health and safety regulations relevant to the Hospitality & Leisure sector.
• Excellent communication and interpersonal skills to engage with stakeholders at all levels.
• Problem-solving skills and the ability to adapt to a varied environment.

Job Offer

• Competitive salary package ranging from $130,000 to $150,000 AUD plus super.
• Opportunities to lead and make a significant impact within a growing hospitality business
• Strong career growth and development opportunities for an ambitious and capable leader