Operations Manager

Eucalyptus Spa

Geelong

Remote

AUD 55,000 - 72,000

Full time

41 hours ago
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Job summary

Eucalyptus Spa is seeking an Operations Administrator and Sales Support for remote work, supporting international operations with a focus on administrative workflows, lease documentation, and sales support during peak hours.

The role emphasizes accuracy, cross-functional collaboration, and end‑to‑end task execution in a proactive, fast‑paced environment.

Qualifications

  • 3–5+ years of relevant administration experience in a fast‑paced environment.
  • Background in property management, legal, or accounting administration is highly advantageous.
  • Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams) and DocuSign, with the ability to quickly learn real estate management software.

Responsibilities

  • Monitor and manage lease and portfolio administration tasks, ensuring documentation compliance and accurate updates.
  • Coordinate maintenance work orders, track scheduling and invoices, and keep system records current.
  • Draft routine operational notices and verify details for accuracy, maintaining organized digital filing.
  • Support sales activities by handling shared inboxes, formatting communications, and preparing DocuSign packages.
  • Log task histories and track actions to completion within property software and compliance matrices.

Skills

Administration experience
Microsoft 365 proficiency
DocuSign experience
Learning real estate software

Education

Property management, legal or accounting admin background

Tools

Microsoft 365
DocuSign
Real estate software (Re-Leased, Realworks)

Job description

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Operations Administrator and Sales Support (Remote)

Remote (South Africa) | Supporting an International Company

Monday – Friday, 06:00–14:00 SAST | Full-Time

Build an impactful remote career with an international commercial property firm while working convenient early-morning South African hours.

You will own operational and administrative workflows for a portfolio of commercial leases while providing flexible sales support during peak business hours. Balancing compliance tracking, contractor maintenance schedules, and document preparation, you will ensure seamless daily operations across multiple property systems. This role is ideal for a proactive administrator who thrives on end-to-end task execution, high accuracy, and cross-functional remote collaboration.

What You'll Do

  • Lease & Portfolio Administration: Track documentation requirements, follow up with tenants for compliance records (e.g., insurance, service logs), update property systems, and maintain accurate portfolio schedules.
  • Maintenance & Work Order Coordination: Review open work orders, liaise with contractors regarding scheduling and invoices, update system records, and escrow urgent facility issues promptly.
  • Document Preparation & Verification: Gather details to draft routine operational notices, verify names, dates, and figures for accuracy, and maintain organized digital document filing.
  • Sales Administration Support: Monitor shared sales inboxes, format correspondence, set up DocuSign packages, and coordinate time‑sensitive sales actions as prioritized by leadership.
  • System & Compliance Tracking: Log task histories, maintain compliance matrices in specialized property software, and track assigned actions through to completion without repeated prompting.

What You Bring

  • Experience & Certifications: 3–5+ years of relevant administration experience in a fast‑paced environment; a background in property management, legal, or accounting administration is highly advantageous.
  • Core Technical/Specialized Skills: Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams) and DocuSign, with the technical agility to quickly learn real estate management software (e.g., Re‑Leased, Realworks).
  • Background & Domain Expertise: Strong grasp of business administration, recordkeeping, and administrative workflow management within structured operational environments.
  • Technical Translation / Delivery: Excellent written business English with high attention to detail when checking, drafting,
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