Operations Manager Commercial Cleaning

Australian Environmental Cleaning Services; Geelong; On-site; AUD 120,000 - 160,000; Full time

Job summary

Australian Environmental Cleaning Services in Geelong seeks a State Operations Manager to lead Victorian operations from the Geelong region, reporting to the General Manager. You will drive operational performance, client satisfaction, team development, and growth within the state, overseeing sites, rostering, compliance, and service delivery standards.

This role requires senior leadership experience in commercial cleaning and a proactive, solutions-focused mindset to identify opportunities for

Qualifications

• Minimum 5 years of experience in a senior management or operational leadership position.
• Demonstrated experience in managing a commercial cleaning portfolio, including oversight of operations, client relationships, financial performance, and service delivery standards.
• Excellent communication and relationship-building skills.
• A proactive, solutions-focused mindset with the ability to identify growth opportunities.

Responsibilities

• Oversee daily operations across all Victorian sites.
• Manage and improve service delivery to ensure client satisfaction and retention.
• Build and maintain strong client relationships.
• Recruit, train, and manage staff.
• Conduct site inspections and client meetings.
• Manage rostering and ensure compliance standards are met.
• Lead, mentor and develop a high-performing operations team.
• Ensure compliance with company policies, safety standards, and statutory requirements.
• Oversee, in conjunction with Contract Managers the timesheets of employees.
• Maintain all compliance requirements through our Integrated Management System.

Skills

Senior leadership

Portfolio management

Client relationships

Communication skills

Growth mindset

Job description

Australian Environmental Cleaning Services – Geelong VIC

We are seeking an experienced and motivated State Operations Manager to lead our Victorian operations.

Working predominately from the Geelong Region

Reporting to the General Manager, you will be responsible for driving operational performance, client satisfaction, team development, and business growth within the state.

Key Responsibilities

• Oversee daily operations across all Victorian sites
• Manage and improve service delivery to ensure client satisfaction and retention
• Build and maintain strong client relationships
• Recruit, train, and manage staff
• Conduct site inspections and client meetings
• Manage rostering and ensure compliance standards are met
• Lead, mentor and develop a high-performing operations team.
• Ensure compliance with company policies, safety standards, and statutory requirements.
• Oversee, in conjunction with Contract Managers the timesheets of employees.
• Maintain all compliance requirements through our Integrated Management System.

About You

To succeed in this role, you will have:

• Minimum 5 years’ experience in a senior management or operational leadership position.
• Demonstrated experience in managing a commercial cleaning portfolio , including oversight of operations, client relationships, financial performance, and service delivery standards.
• Excellent communication and relationship-building skills.
• A proactive, solutions-focused mindset with the ability to identify growth opportunities.