Operations & Logistics Manager

Regonsite Pty Ltd; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

RegOnsite Pty Ltd is seeking an experienced operations leader to own the end-to-end lifecycle of event technology and equipment. You will manage setup, configuration, and deployment across multiple events, and you’ll be hands-on with on-site IT issues, kiosks, and networking gear.

You’ll work closely with EventsAir, Swoogo, and Entegy to tailor configurations and schedules, while maintaining vendor relationships and driving process improvements in a fast-paced, tight-knit team environment.

Qualifications

• Proven experience in operations, logistics, or event technology management.
• Strong IT skills and comfort with hardware and network troubleshooting.
• Hands-on, roll-up-your-sleeves attitude; able to configure kiosks and resolve issues on-site.
• Excellent organisational skills with the ability to juggle multiple events and deadlines.
• Valid driver’s licence and willingness to travel to events, including after-hours/weekends.
• Strong communication skills and ability to stay calm under pressure.
• Experience with event management or registration software (EventsAir, Swoogo, Entegy) highly regarded but not essential.

Responsibilities

• Managing day-to-day operations for equipment setup, configuration, and deployment across multiple concurrent events
• Overseeing warehouse logistics, stock control, freight bookings, and equipment maintenance schedules
• Coordinating and sometimes personally running equipment bump-in/bump-out at event venues, including registration kiosks, badge printers, laptops, and networking gear
• Working closely with events software platforms (EventsAir, Swoogo, Entegy) to ensure equipment and systems are configured correctly for each event
• Maintaining relationships with freight, IT, and equipment suppliers
• Continuously improving operational processes as the business scales
• Troubleshooting hardware, software, and network issues under time pressure, both remotely and on-site

Skills

Operations leadership

Logistics management

IT troubleshooting

Vendor management

Multi-event coordination

On-site deployment

Hands-on attitude

Tools

EventsAir

Swoogo

Entegy

Job description

This is a hands-on operational leadership role at the centre of everything we do. You'll be responsible for managing the full lifecycle of our event technology and equipment — from warehouse and inventory management through to freight, bump-in/bump-out logistics, and on-the-ground troubleshooting at live events.

Because we're a small business, this isn't a role where you sit behind a desk directing others from a distance — you'll be genuinely hands-on, jumping in to configure kiosks, resolve IT issues on-site, and solve problems in real time when something inevitably goes sideways two hours before doors open.

Key responsibilities

Managing day-to-day operations for equipment setup, configuration, and deployment across multiple concurrent events

Overseeing warehouse logistics, stock control, freight bookings, and equipment maintenance schedules

Coordinating and sometimes personally running equipment bump-in/bump-out at event venues, including registration kiosks, badge printers, laptops, and networking gear

Working closely with our events software platforms (EventsAir, Swoogo, Entegy) to ensure equipment and systems are configured correctly for each event

Maintaining relationships with freight, IT, and equipment suppliers

Continuously improving operational processes as the business scales

Troubleshooting hardware, software, and network issues under time pressure, both remotely and on-site

About you

Proven experience in an operations, logistics, or event technology management role

Strong IT skills and genuine comfort with hardware and networking (laptops, printers, POS/kiosk hardware, Wi-Fi/network troubleshooting)

A hands-on, "roll up your sleeves" attitude — you're just as happy configuring a kiosk as you are managing a roster

Excellent organisational skills and the ability to juggle multiple events and deadlines at once

A valid driver's licence and willingness to travel to events (including some interstate and after-hours/weekend work around event schedules)

Strong communication skills and a calm head under pressure

Experience with event management or registration software (EventsAir, Swoogo, or Entegy) highly regarded but not essential

About us

RegOnsite is a market-leading event registration provider with over 11 years' experience delivering seamless onsite registration, badge printing, and self-check-in solutions for events across Australia — from intimate 100-person conferences to 25,000-person expos. We're a small, tight-knit, and genuinely fast-paced team known across the industry for being tech-savvy, focused, and easy to work with under pressure.

What We Offer

A genuinely varied, fast-paced role at the centre of a growing business

Autonomy and ownership over your area — this is a role that shapes how we operate

The chance to work across some of Australia's largest and most interesting events

A small, supportive, and highly capable team

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