Operations & Logistics Coordinator (Hybrid)

Ecolab Inc.; Australia; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work environment

Job summary

Ecolab Inc. is seeking an Administration Officer to be the operational backbone of our ANZ Purification Technologies team.

You’ll manage customer orders, coordinate stock movements and support sales, logistics, and finance activities, delivering an exceptional customer experience from order to delivery. This role offers high autonomy in a hybrid work environment, with broader exposure to logistics, warehousing, and cross-functional processes.

Qualifications

• Experience in customer service, customer operations or order management
• Exposure to logistics, warehousing, inventory or supply chain processes
• Strong administration and coordination skills
• Demonstrated ability to manage multiple stakeholders and competing priorities
• Microsoft Excel and systems capability
• Excellent communication and organisational skills

Responsibilities

• Process customer orders and manage order fulfilment
• Respond to customer enquiries and provide delivery updates
• Resolve order and delivery issues
• Support customer account administration
• Coordinate stock movements across Australia and New Zealand
• Liaise with warehouses, freight providers and logistics partners
• Monitor inventory availability and replenishment requirements
• Coordinate imports and inbound shipments
• Manage shipping and dispatch documentation
• Support the ANZ sales team with operational and administrative activities
• Prepare customer quotations and pricing information
• Assist with customer requests and sales administration
• Coordinate sample shipments and special customer requirements
• Assist with invoicing and accounts administration
• Support accounts receivable follow-up activities
• Coordinate supplier and customer documentation
• Work with regional and global support teams as required

Skills

Customer service

Order management

Logistics

Warehousing

Inventory

Accounts administration

Stakeholder management

Excel

Systems capability

Communication

Organisational skills

Tools

Excel

ERP systems

Job description

Ecolab Inc. is seeking an Administration Officer to be the operational backbone of our ANZ Purification Technologies team.

You’ll manage customer orders, coordinate stock movements and support sales, logistics, and finance activities, delivering an exceptional customer experience from order to delivery. This role offers high autonomy in a hybrid work environment, with broader exposure to logistics, warehousing, and cross-functional processes.