Operations & Logistics Coordinator

Ecolab, Inc.; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible hybrid working environment

Annual bonus opportunity

Career development within a global行业

Job summary

Ecolab, Inc. is seeking an Administration Officer to support Purolite products across ANZ.

You will act as the operational backbone, coordinating orders, inventory, logistics, warehousing, freight, sales support and customer service to deliver an exceptional customer experience from order to delivery. You will handle order management, stock coordination, sales administration and finance support, with high autonomy in a small, collaborative ANZ team.

Qualifications

• Experience in customer service, customer operations or order management.
• Exposure to logistics, warehousing, inventory or supply chain processes.
• Strong administration and coordination skills.
• Demonstrated ability to manage multiple stakeholders and competing priorities.
• Microsoft Excel and systems capability.
• Excellent communication and organisational skills.

Responsibilities

• Process customer orders and manage order fulfilment.
• Respond to customer enquiries and provide delivery updates.
• Resolve order and delivery issues.
• Support customer account administration.
• Coordinate stock movements across Australia and New Zealand.
• Liaise with warehouses, freight providers and logistics partners.
• Monitor inventory availability and replenishment requirements.
• Coordinate imports and inbound shipments.
• Manage shipping and dispatch documentation.
• Support the ANZ sales team with operational and administrative activities.
• Prepare customer quotations and pricing information.
• Assist with customer requests and sales administration.
• Coordinate sample shipments and special customer requirements.
• Assist with invoicing and accounts administration.
• Support accounts receivable follow-up activities.
• Coordinate supplier and customer documentation.
• Work with regional and global support teams as required.

Skills

Customer service

Order management

Logistics coordination

Administration

Stakeholder management

Excel

Tools

Microsoft Excel

Systems capability

Job description

Ecolab, Inc. is seeking an Administration Officer to support Purolite products across ANZ.

You will act as the operational backbone, coordinating orders, inventory, logistics, warehousing, freight, sales support and customer service to deliver an exceptional customer experience from order to delivery. You will handle order management, stock coordination, sales administration and finance support, with high autonomy in a small, collaborative ANZ team.