Operations Leader — Stabilize & Elevate Health Services

Auscare staffing Agency; Perth; On-site; AUD 180,000 - 260,000; Full time

Job summary

Auscare Group is seeking a Head of Operations to oversee day-to-day performance across its health, community, education and workforce services. You will lead an organisation undergoing change, stabilise delivery and drive remediation, with accountability for governance and reporting to executive leadership.

You will be hands-on, scrutinising processes, setting priorities and delivering practical improvements while partnering with finance and quality teams to ensure profitability and compliance.

Qualifications

• Experience as COO or equivalent within a complex, regulated service organisation.
• Ability to stabilise operations during change and deliver practical improvements.
• Strong governance, risk and compliance capabilities in regulated environments.
• Excellent financial and commercial acumen with data-driven decision making.

Responsibilities

• Lead the day-to-day operations of Auscare Group across its service divisions
• Undertake an initial operational review and establish clear priorities for stabilisation, remediation and improvement
• Identify and resolve legacy operational, administrative and service-delivery issues
• Establish strong operational controls, systems, processes and reporting disciplines
• Provide clear, accurate and timely reporting on operational performance, risks, compliance, workforce and financial performance
• Strengthen accountability across management and operational teams
• Ensure regulatory, contractual, accreditation and service requirements are understood and consistently met in practice
• Work closely with quality and compliance functions to address issues operationally and implement corrective actions
• Review organisational structures, workflows, systems and resources to improve efficiency and performance
• Work closely with finance to strengthen budgeting, cost control, revenue integrity, resource utilisation and operational profitability

Skills

Strategic leadership

Governance & risk

Regulatory compliance

Financial acumen

Operational performance

Change management

Reporting & KPIs

Healthcare/workforce services

Job description

Auscare Group is seeking a Head of Operations to oversee day-to-day performance across its health, community, education and workforce services. You will lead an organisation undergoing change, stabilise delivery and drive remediation, with accountability for governance and reporting to executive leadership.

You will be hands-on, scrutinising processes, setting priorities and delivering practical improvements while partnering with finance and quality teams to ensure profitability and compliance.