operations & governance officer

HR Partners; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Randstad in Sydney is seeking an Operations & Governance Officer who thrives on keeping daily operations running smoothly through practical problem-solving, strong common sense, and solid tech skills.

You will own operational support, onboarding, SharePoint surveys, and governance tasks with high visibility across the business. A background in executive administration or corporate comms is welcome as a pathway into policy or comms roles.

Qualifications

• No specific policy or communications degree is required; practical intelligence and adaptable tech skills are valued.
• Comfortable navigating Microsoft 365, managing SharePoint sites and surveys, and using Excel.

Responsibilities

• Serve as the central point of contact for daily operations, administrative workflow coordination, and executive support.
• Drive onboarding processes including IT setup, access provisioning, and welcome packs.
• Build, roll out, and analyze internal surveys using SharePoint and Excel to track metrics.
• Assist with policy updates, meeting coordination, and basic compliance tracking across business units.

Skills

Proactive attitude

Strong common sense

Executive administration

Operational coordination

Tech-savvy

Tools

SharePoint

Microsoft Excel

Microsoft 365

Job description

Are you a proactive problem-solver with great common sense, a positive "can-do" attitude, and sharp tech skills?

We are seeking an Operations & Governance Officer to sit at the crossroads of operational support, internal communications, systems coordination, and corporate governance, this role keeps our business running seamlessly every single day.

Whether your background is in executive administration, operational coordination, or corporate comms, this role offers high visibility across the business and a clear launchpad into permanent policy, governance, or communications opportunities down the line.

Key Responsibilities:

• Serve as the central point of contact for daily operations, administrative workflow coordination, and executive support

• Drive seamless new starter onboarding,coordinating IT setup, access provisioning, hardware distribution, and welcome packs.

• Build, roll out, and analyse internal surveys using SharePoint and Microsoft Excel to capture staff feedback and track operational metrics.

• Assist with internal updates, policy documentation, meeting coordination, and basic compliance tracking across business units

What We Are Looking For:

No specific policy or communications degree is required, we value practical intelligence, adaptable tech skills, and attitude above all else.

• High common sense, strong work ethic, reliable judgment, and a proactive attitude.

• Comfortable navigating Microsoft 365, managing SharePoint sites/surveys, and working confidently with Excel.

• Practical familiarity with onboarding processes and setting up new team members for success.

• Must be an Australian Citizen to meet organisational security requirements.

Why Join Us?

• Contract with a potential pathway to permanent placement or movement into specialised Comms, Policy, or Ops roles.

• You will be the go-to person making a tangible difference to team culture and efficiency every day.

• Work alongside supportive leadership in a modern, collaborative office setting.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

We actively encourage applications from any background.