Operations & Communications Associate

eTeam; Sydney; Hybrid; AUD 70,000 - 110,000; Part time

Job summary

eTeam in Sydney, Australia, is seeking an Operations & Communications Associate to join a leading global technology platform. This contract role offers hybrid work with three days in the office, focusing on communications, project coordination, stakeholder management, and operational execution.

You will develop and run multi-channel communication campaigns, coordinate engagement programs, manage cross-functional projects, and monitor impact with metrics and AI-enabled automation to improve

Qualifications

• Minimum 3 years of experience in Communications, Operations, Marketing, or related roles.
• Excellent written and verbal communication skills.
• Strong organizational and project management abilities.
• Proactive, hands-on approach with high attention to detail.
• Proficient in Excel or Google Sheets.

Responsibilities

• Support the development and execution of communication strategies and campaigns across multiple channels.
• Coordinate and deliver engagement programs, feedback initiatives, and community-focused activities.
• Manage projects end-to-end, including timelines, stakeholder coordination, and execution.
• Track and analyze communication effectiveness, engagement metrics, and program performance.
• Partner with Operations, Marketing, Product, and other cross-functional teams to drive business initiatives.
• Identify opportunities to improve operational efficiency through automation, AI tools, and process enhancements.

Skills

Communications

Operations

Project coordination

Stakeholder engagement

Excel/Sheets

Written communication

Verbal communication

Organizational skills

Attention to detail

Proactive hands-on

Tools

CRM platforms

Campaign analytics

AI tools

Automation tools

Event management tools

Job description

We are hiring an Operations & Communications Associate for a leading global technology platform based in Sydney, Australia. This is an excellent opportunity for professionals who enjoy combining communications, project coordination, stakeholder management, and operational execution in a fast-paced environment.

Role:

Operations & Communications Associate

Location:

Sydney, Australia

Work Arrangement:

Hybrid (3 days in office)

Employment Type:

Contract

Key Responsibilities

• Support the development and execution of communication strategies and campaigns across multiple channels
• Coordinate and deliver engagement programs, feedback initiatives, and community-focused activities
• Manage projects end-to-end, including timelines, stakeholder coordination, and execution
• Track and analyze communication effectiveness, engagement metrics, and program performance
• Partner with Operations, Marketing, Product, and other cross-functional teams to drive business initiatives
• Identify opportunities to improve operational efficiency through automation, AI tools, and process enhancements

Required Skills & Experience

• Minimum 3 years of experience in Communications, Operations, Marketing, Project Coordination, or related functions
• Excellent written and verbal communication skills
• Strong organizational and project management abilities
• High attention to detail with a proactive and hands-on approach
• Proficiency in Excel or Google Sheets
• Ability to thrive in a fast-paced, cross-functional environment

Preferred Experience

• Customer experience, marketplace operations, or community engagement
• CRM platforms, communications management tools, and campaign analytics
• Event coordination, feedback forums, and engagement programs
• Experience leveraging AI and automation tools to improve workflows and operational efficiency