Operations Coordinator, Noosa, Australia

Kids for the Future; Noosa Shire; On-site; AUD 70,000 - 95,000; Full time

Job summary

The IRONMAN Group is seeking a highly motivated Operations Coordinator based in Noosa to support the Oceania portfolio of events. You will assist the Operations Team with planning, delivery and post-event reporting, coordinating course and venue logistics, equipment, permits and safety measures.

Ideal candidates have at least two years in events, a relevant qualification, strong MS Office skills, and a collaborative mindset.

Qualifications

• Minimum two years’ experience in the events industry preferred.
• A tertiary qualification, preferably in Event Management or similar field.
• Experience managing health, safety, risk and compliance including documentation, systems and processes.
• Ability to multi-task, work under pressure and within required deadlines.
• Strong interpersonal, communication and presentation skills.
• Valid Working with Children Check.
• Police clearance check.
• Ability to obtain First Aid/ CPR certification.

Responsibilities

• Work as part of the Noosa Operations Team and participate in meetings and event delivery discussions.
• Coordinate equipment requirements for course and venue planning and delivery with cost control.
• Source, quote, order, deliver and accept products and services for event delivery.
• Create detailed event documents, site plans and briefing materials for staff and stakeholders.
• Manage permits and sanctioning documents with relevant authorities.
• Develop and implement Traffic and Transport Plans and Community Consultation.
• Liaise with police, suppliers and city council; attend site visits as required.

Skills

Communication

Multitasking

Teamwork

Problem solving

Microsoft Office

Education

Event Management degree

Tools

Microsoft Office

Job description

• Job Category Operations
• Employee Type FT On-Going
• Travel 40%
• Manage Others No

Contact information

• Name People Team
• Phone 0000
• Email [e-mail]

At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world’s most inspiring events, and fostering deeply engaged communities that change lives. We aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit.

As part of our team, you’lljoin a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated.You’llhelp shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job.It’sa chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime.The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team.For more information, visit www.ironman.com/about-ironman-group .

The Opportunity

We are seeking a highly motivated individual for the position of Operations Coordinator based in our Noosa office. Working within the IRONMAN® Oceania team, the Operations Coordinator is responsible for supporting the Operations Team in the effective and efficient planning, delivery and post event reports and administration of all event operations specific to the Oceania Portfolio of events.

Key Responsibilities:

• Work as part of the Noosa Operations Team and actively participate in scheduled meetings, operational briefings, and event delivery discussions.
• Be available to work weekends as required to support event delivery.
• Be willing to travel interstate to other IRONMAN offices for meetings, planning sessions, and operational workshops.
• Scope and coordinate equipment requirements for course and venue planning and delivery, including cost control and reporting.
• Coordinate event specific supplier and contractor service agreements including products & services sourcing, quoting, ordering, delivering and acceptance to required location.
• Scope, coordinate, and manage contractor, supplier, and service provider requirements for course and venue planning and delivery

Venue management of start lines, finish lines, compounds, transitions, festival areas, aid stations, athlete village and expo.

Logistics management – including medical, equipment, race supplies and Health & Safety.

Create detailed event documents for event planning, record keeping and communication to IRONMAN staff and stakeholders including but not limited to manuals, briefing documents, site plans, course maps, operational and participant documentation.

Support relationships and lodge operational permits, requirements and sanctioning documents as required for event delivery with relevant governing agencies.

With support of the Operations Manager prepare, update and communicate the Emergency Preparedness Plan and supporting documents e.g. Aquatic Plan, Risk Management Plan.

With support of the Operations Manager develop and implement Traffic and Transport Plans with a supporting Community Consultation Plan.

Stakeholder liaison including police/ supplier/ city council, site visits etc. Ensure stakeholder views are managed towards the best solution.

• Prepare, update and implement Signage Plan requirements including working with Partnerships to ensure Partner & Sponsor requirements are met.

Provide input into the planning, evaluation, and procurement of capital assets that support the delivery and operational requirements of the IRONMAN® event portfolio.

Culture

• Contribute to a positive, inclusive, and respectful team environment by demonstrating professionalism, accountability, and collaboration in all interactions.
• Embrace IRONMAN’s BE ICONIC mindset by bringing an athlete - first perspective, taking ownership of work, and showing pride in delivering exceptional experiences.
• Communicate openly and constructively with teammates and cross - functional partners to support efficient execution and problem solving.
• Demonstrate adaptability and a continuous improvement mindset, learning from each event and contributing ideas to improve processes and experiences.
• Act as a culture carrier onsite and offsite, recognizing that individual behaviors directly shape the athlete, volunteer, and team experience.

Qualifications & Experience:

• A minimum of two years’ experience in the Event’s industry preferred.
• A tertiary qualification, preferably in Event Management or similar field with transferable skills & knowledge (event industry experience may be considered to replace tertiary qualification requirement).
• Experience managing health, safety, risk, and compliance including documentation, systems and processes.
• Ability to multi-task, work under pressure and within required deadlines.
• A high level of computer skills in the Microsoft Office Suite.
• Financial awareness to engage in budget management.
• Excellent interpersonal, communication and presentation skills.
• Valid Working with Children Check.
• Police clearance check.
• Ability to obtain First Aid/ CPR certification.

Eligibility to work permanently in Australia

Physical & Equipment Requirements:

• Ability to safely operate or oversee the use of specialized event equipment, including forklifts
• Ability to move, position, transport, and install materials and equipment in accordance with applicable safe handling procedures.
• Perform manual handling tasks, including bending, stooping, twisting, and reaching, associated with eve nt setup, breakdown, and onsite operations.
• Ability to stay stationary and/or move around the event site for extended periods of time, including during long event days, outdoor conditions, and uneven surfaces.
• Ability to work in a variety of environments, including indoor and outdoor venues, and in varying weather conditions.
• Ability to operate or assist with basic event equipment and tools as required for the role.
• Extended workdays and travel will be required whilst attending assigned onsite events.

We are an equal opportunity employer. We consider all qualified applicants without regard to any protected characteristic under applicable law. We also provide reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment in accordance with applicable law. The above job description is not intended to be an “all inclusive” list of duties, responsibilities, skill and abilities, required to do the job. Rather, it is intended only to describe the general nature of the job and is a reasonable representation of its activities.Duties and responsibilities may evolve over time.