Operations Coordinator- Import / Export

Brickworks Building Products; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Parental leave

Product discounts

Diversity and inclusion

Employee support programs

Learning and development

Community partnership with CCI

Flexible work arrangements

Job summary

Brickworks Building Products is seeking an experienced Operations Coordinator to join our Import & Export team in Horsley Park, NSW. You will coordinate international supply chain activities across Australia, New Zealand and Asia, driving production planning, PO management and freight logistics with a focus on accuracy and timely delivery.

Working closely with suppliers, customers and freight forwarders, you will optimise inventory, monitor performance and support continuous improvement across

Qualifications

• Experience in import/export, logistics, or supply chain operations.
• Exposure to international freight and customs documentation is valued.
• Experience with inventory, purchasing and demand planning is desirable.
• Strong organisational skills to manage multiple priorities in a fast-paced environment.
• Excellent communication and stakeholder management with suppliers and customers.
• Problem-solving and continuous improvement mindset with attention to detail.

Responsibilities

• Coordinate import and export orders across Australia, NZ and Asia to ensure smooth flow.
• Manage production planning, inventory replenishment and PO processes.
• Coordinate international shipments, freight bookings, documentation and customs.
• Build relationships with suppliers, customers, freight forwarders and internal teams.
• Support supplier engagement activities including meetings and reviews.
• Process and reconcile supplier, freight and logistics invoices and maintain data.
• Monitor inventory, shipments and service performance to minimise disruptions.
• Identify and contribute to continuous improvement initiatives in operations.

Skills

Import/Export

Logistics

Supply chain

Procurement

ERP systems

Excel

Stakeholder management

Education

Supply Chain/Logistics/Business degree

Tools

JDE

Microsoft Excel

Job description

About The Role

We are seeking an experienced Operations Coordinator to join our Import & Export team based in Horsley Park, NSW. Reporting to the Import & Export Manager, you will play a key role in coordinating international supply chain activities across Australia, New Zealand and Asia.

This diverse position involves managing import and export orders, production planning, purchase orders, international logistics, supplier relationships and associated administration to ensure the smooth flow of products across the region.

Working closely with suppliers, customers, freight forwarders and internal stakeholders, you will support inventory availability, deliver exceptional customer service, drive operational efficiency and contribute to continuous improvement initiatives throughout the supply chain.

This is an excellent opportunity for a highly organised and proactive individual who enjoys working in a fast-paced environment and building strong relationships with a wide range of internal and external stakeholders.

Duties include but are not limited to:

• Coordinate import and export orders across Australia, New Zealand and Asia to ensure the efficient movement of products throughout the supply chain.
• Manage production planning, inventory replenishment and purchase order processes to support product availability and customer demand.
• Coordinate international shipments, including freight bookings, shipping documentation, customs requirements and delivery tracking.
• Build and maintain strong relationships with suppliers, customers, freight forwarders and internal stakeholders.
• Support supplier engagement activities, including meetings, performance reviews and business updates.
• Process and reconcile supplier, freight and logistics invoices while maintaining accurate product and system data.
• Monitor inventory, shipment and service performance, proactively resolving issues to minimise supply chain disruptions.
• Identify and contribute to continuous improvement initiatives that enhance operational efficiency, service levels and cost effectiveness.

Success Requirements

• Previous experience in import/export, logistics, supply chain, procurement or a similar operational environment.
• Exposure to international freight, customs documentation and end-to-end supply chain processes would be highly regarded.
• Experience with inventory management, purchasing and demand planning activities is desirable.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent communication and stakeholder management skills, with the ability to build effective relationships with suppliers, customers and service providers.
• Strong problem-solving skills, high attention to detail and a proactive approach to issue resolution and continuous improvement.
• Proficiency with ERP systems (JDE experience highly regarded) and Microsoft Office applications, particularly Excel.
• Relevant qualifications in Supply Chain, Logistics, Business or a related discipline will be highly regarded, as will experience within the building products or construction materials industry.

Why join us?

• Charitable Partnership: Proudly support Children’s Cancer Institute (CCI).
• Inclusivity: We value diversity and maintain an inclusive workplace.
• Family Support: Enjoy our company parental leave scheme.
• Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.
• Growth: Ongoing education, training, and career progression opportunities for all employees.
• Support: Access support programs for you and your family through our EAP provider.
• Discounts: Product Discounts are provided for staff and family and friends of staff.

Who We Are

Under the Brickworks Building Products umbrella are some of the world’s best-known building material brands. Recognised globally as leading manufacturers of quality building products, our brands continue to build their reputation for delivering top quality. We lead through style and product innovation, creating materials for beautiful environments.

With a broad product portfolio of manufacturing and sales facilities across Australia and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry.

Brickworks continues to lead the way through design, style, innovation, sustainability and collaboration. The company’s commitment is to inspire, support, create and build better environments and places for its customers and communities.