Operations Coordinator- Import / Export

Brickworks Limited; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Charitable partnership

Inclusive workplace

Parental leave

Employee recognition

Career progression

Employee support programs

Staff discounts

Job summary

Brickworks Limited is seeking an experienced Operations Coordinator to join our Import & Export team based in Horsley Park, NSW. You will coordinate international supply chain activities across Australia, New Zealand and Asia, reporting to the Import & Export Manager.

You will manage import/export orders, production planning, PO processes, international logistics, supplier relationships and admin to ensure smooth product flow, working with suppliers, freight forwarders and internal stakeholders.

Qualifications

• Experience in import/export and end-to-end supply chain processes.
• Excellent stakeholder management with suppliers, customers and service providers.
• Exposure to international freight, customs documentation and logistics.
• Strong organisational skills; ability to manage multiple priorities and deadlines.
• Proficiency with ERP systems and MS Office applications, especially Excel.

Responsibilities

• Coordinate import/export orders across Australia, New Zealand and Asia.
• Manage production planning, inventory replenishment and purchase orders.
• Coordinate international shipments, bookings, documentation and delivery tracking.
• Build relationships with suppliers, customers, freight forwarders and internal stakeholders.
• Support supplier engagement, meetings, reviews and business updates.
• Process and reconcile supplier, freight and logistics invoices; ensure data accuracy.
• Monitor inventory, shipments and service performance; resolve issues.
• Contribute to continuous improvement to boost efficiency and costs.

Skills

Import/Export

Logistics

Supply chain

Procurement

Stakeholder management

Education

Bachelor's/ Diploma in Supply Chain, Logistics, Business

Tools

ERP systems (JDE)

Microsoft Excel

Job description

About the role

We are seeking an experienced Operations Coordinator to join our Import & Export team based in Horsley Park, NSW. Reporting to the Import & Export Manager, you will play a key role in coordinating international supply chain activities across Australia, New Zealand and Asia.

This diverse position involves managing import and export orders, production planning, purchase orders, international logistics, supplier relationships and associated administration to ensure the smooth flow of products across the region.

Working closely with suppliers, customers, freight forwarders and internal stakeholders, you will support inventory availability, deliver exceptional customer service, drive operational efficiency and contribute to continuous improvement initiatives throughout the supply chain.

This is an excellent opportunity for a highly organised and proactive individual who enjoys working in a fast-paced environment and building strong relationships with a wide range of internal and external stakeholders.

Duties include but are not limited to

• Coordinate import and export orders across Australia, New Zealand and Asia to ensure the efficient movement of products throughout the supply chain.
• Manage production planning, inventory replenishment and purchase order processes to support product availability and customer demand.
• Coordinate international shipments, including freight bookings, shipping documentation, customs requirements and delivery tracking.
• Build and maintain strong relationships with suppliers, customers, freight forwarders and internal stakeholders.
• Support supplier engagement activities, including meetings, performance reviews and business updates.
• Process and reconcile supplier, freight and logistics invoices while maintaining accurate product and system data.
• Monitor inventory, shipment and service performance, proactively resolving issues to minimise supply chain disruptions.
• Identify and contribute to continuous improvement initiatives that enhance operational efficiency, service levels and cost effectiveness.

Success Requirements

• Previous experience in import/export, logistics, supply chain, procurement or a similar operational environment.
• Exposure to international freight, customs documentation and end-to-end supply chain processes would be highly regarded.
• Experience with inventory management, purchasing and demand planning activities is desirable.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent communication and stakeholder management skills, with the ability to build effective relationships with suppliers, customers and service providers.
• Strong problem-solving skills, high attention to detail and a proactive approach to issue resolution and continuous improvement.
• Proficiency with ERP systems (JDE experience highly regarded) and Microsoft Office applications, particularly Excel.
• Relevant qualifications in Supply Chain, Logistics, Business or a related discipline will be highly regarded, as will experience within the building products or construction materials industry.

You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.

Why join us?

• Charitable Partnership: Proudly support Children’s Cancer Institute (CCI).
• Inclusivity: We value diversity and maintain an inclusive workplace.
• Family Support: Enjoy our company parental leave scheme.
• Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.
• Growth: Ongoing education, training, and career progression opportunities for all employees.
• Support: Access support programs for you and your family through our EAP provider.
• Discounts: Product Discounts are provided for staff and family and friends of staff.

Who we are

Under the Brickworks Building Products umbrella are some of the world’s best-known building material brands. Recognised globally as leading manufacturers of quality building products, our brands continue to build their reputation for delivering top quality. We lead through style and product innovation, creating materials for beautiful environments.

With a broad product portfolio of manufacturing and sales facilities across Australia and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry.

Brickworks continues to lead the way through design, style, innovation, sustainability and collaboration. The company’s commitment is to inspire, support, create and build better environments and places for its customers and communities.