Operations Coordinator – Environmental Equipment Hire

Enqip; City of Melbourne; On-site; AUD 55,000 - 85,000; Full time

Job summary

Enqip is seeking an Operations Coordinator to manage the daily workflow of our environmental equipment hire operations in Victoria. You will coordinate bookings, equipment availability, transport and stock, while liaising with customers, suppliers and management to ensure timely delivery and service quality.

Key duties include processing hire requests, planning for upcoming needs, handling invoicing and reporting, and coordinating staff timetables.

Responsibilities

• Processing customer equipment hire requests and bookings
• Coordinating equipment availability, preparation, returns and dispatch
• Forward planning for upcoming customer hire and sales requirements
• Booking and managing transport services
• Managing long‑term hire contracts and resolving day‑to‑day operational issues
• Monitoring stock levels and ordering consumables, equipment and other supplies
• Receiving and processing goods into our system
• Coordinating equipment service and maintenance programs
• Assisting with weekly invoicing and ensuring completed jobs are invoiced promptly
• Assisting with end‑of‑month reporting and financial administration
• Coordinating staff timetables to ensure appropriate business coverage
• No two days will be exactly the same, and there will always be opportunities to identify a better way of doing things.

Job description

Operations Coordinator – Environmental Equipment Hire

You will coordinate the daily operational workflow of the business, ensuring customer requirements are met efficiently and on time. This is a hands‑on coordination role for someone who enjoys being busy, solving problems, dealing with customers and making sure things get done. You'll work closely with our workshop team, customers, suppliers and management, with responsibility for coordinating equipment, bookings, purchasing, invoicing and general operational workflow.

Key responsibilities

Processing customer equipment hire requests and bookings

Coordinating equipment availability, preparation, returns and dispatch

Forward planning for upcoming customer hire and sales requirements

Booking and managing transport services

Managing long‑term hire contracts and resolving day‑to‑day operational issues

Monitoring stock levels and ordering consumables, equipment and other supplies

Receiving and processing goods into our system

Coordinating equipment service and maintenance programs

Assisting with weekly invoicing and ensuring completed jobs are invoiced promptly

Assisting with end‑of‑month reporting and financial administration

Coordinating staff timetables to ensure appropriate business coverage

No two days will be exactly the same, and there will always be opportunities to identify a better way of doing things.

About you

Excellent organisation and time management skills

Strong attention to detail

A methodical and practical approach to your work

Excellent written and verbal communication skills

A customer‑service mindset

The ability to work calmly under pressure

Good problem‑solving skills and common sense

Initiative and the confidence to take ownership of tasks

The ability to work independently while being a supportive team member

A current driver\'s licence (essential)

About us

Enqip is an established environmental equipment hire and sales business supporting environmental consultants and field teams across Victoria and Australia. At Enqip your contribution genuinely matters. You'll work closely with the management team and have the opportunity to make a real difference to how the business operates. We value people who take responsibility, communicate openly, help each other out and look for practical ways to improve things. We're a friendly team with no egos, and while we take our work seriously, we don't take ourselves too seriously.