Hire and Service Assistant

EzyQuip Hire; Toowoomba Regional; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Ongoing professional development

Employee referral program

Wellness programs and private health

Competitive salary packages

Paid parental leave

Job summary

Toowoomba-based Ezyquip Hire is seeking a Hire and Service Assistant to support daily administration and operations in the heavy equipment hire sector. This role suits someone with a few years of admin experience who is eager to start a career in this industry, with training provided.

As the backbone of daily operations, you will multitask across data entry, hire documentation, and routine safety KPI tasks while delivering excellent customer service and collaborating with workshop and project

Qualifications

• Minimum of 12 months administration experience.
• Proficient in Microsoft Office suite.
• Current open driver licence.
• Enthusiastic telephone manner.
• Ability to work as part of a team and autonomously.
• Ability to multitask in a busy environment.
• Experience in equipment hire or heavy industries is desirable.

Responsibilities

• Data entry and maintaining databases and registers.
• Organising basic hire requests.
• Completing received/dispatch documentation.
• Organising received/dispatch operations.
• Identifying products and storing to specification.
• Screening and directing phone calls.
• Answering queries from internal/external stakeholders.
• Ordering parts, products and materials for the workshop and project teams.
• Completing purchase orders and associated paperwork.
• Receipting and reconciling orders against invoices; following up missing items or back orders.
• Other ad hoc duties as requested.

Skills

Administration experience

Microsoft Office

Driver license

Telephone manner

Teamwork

Multitasking

Customer service

Job description

At Ezyquip Hire, we take pride in fostering a workplace culture where integrity, quality, safety, and environment, innovation partnership, all thrive. Our team is our greatest asset. Our mission is to provide an environment that is supportive yet challenging; one that encourages personal growth and professional development. By investing in our people, we are not only building careers; we ensure that every project we support benefits from unmatched expertise and service excellence.

OUR BENEFITS

• Ongoing professional development, from paid study leave to individualised plans, we’re just as focused on your career as you are.
• Employee Referral program, be rewarded for helping us secure our next generation of superstars.
• Access to Wellness and Employee Assistance Programs,your health and well-being are among our highest priorities. We even have options for private health insurance.
• Competitive salary packages,salary sacrifice options to make the most of your earnings.
• Paid parental leave program,supporting our people when it matters most, welcoming their newest family member.

THE ROLE

We are seeking applications for a Hire and Service Assistant to join our team in Toowoomba. This role is perfect for those with a few years of administration experience who are wanting to commence a career within equipment hire and heavy industries. With potential for growth, the person we seek will be the ultimate multi-tasker. From undertaking administrative tasks, to completing safety KPI’s, this role will be the backbone of support to our daily operations. If you are looking for your start in this exciting industry, we are ready and willing to invest in training!

Some of the duties will include, but are not limited to:

• Data entry and maintaining databases and registers
• Organising basic hire requests
• Completing received /dispatch documentation
• Organising received / dispatch operations
• Identifying products and storing to specification
• Screening and directing phone calls
• Answering queries from internal / external stakeholders
• Ordering parts, products and materials for our workshop and project teams
• Completing purchase orders and associated paperwork
• Receipting and reconciling orders against invoices and following up any missing items or back orders
• Other ad hoc duties as requested

Who You Are

You are someone who thrives in a fast-paced environment and enjoys being the go-to person who keeps things moving. You are organised and have excellent customer service. You will have:

• A minimum of 12 months administration experience
• Be proficient in Microsoft Office suite
• Have a current open driver licence
• Be an enthusiastic telephone manner
• Have the ability to work as part of a team and autonomously
• Have the ability to multitask in a busy environment
• Be experienced in the equipment hire, heavy industries or similar is desirable

Ezyquip Hire offers a superior range of benefits and employee opportunities focused on supporting healthy, well-balanced people. For your opportunity to be part of a truly diverse, supportive organisation that believes its people provide the platform to its success.