Operations Coordinator

Linfox Pty Ltd; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Parental leave

Career development

Employee benefits

Team environment

Job summary

Linfox in Erskine Park, NSW, is seeking an experienced Operations Coordinator to support day-to-day transport operations. You will coordinate dispatch, monitor deliveries and provide real-time updates to drivers and customers, ensuring safe, on-time service.

This is a permanent day shift role based in Erskine Park. You will work closely with drivers and internal teams, resolve delays, maintain records and support safety and compliance requirements.

Qualifications

• Experience in transport coordination or fleet scheduling in a fast-paced environment.
• Ability to communicate with drivers and customers to manage updates and issues.
• Strong problem-solving, timely decision-making and attention to detail.
• Experience using transport systems or SAP or similar software.

Responsibilities

• Coordinate daily transport activities, including dispatch and delivery monitoring.
• Communicate with drivers and support the completion of scheduled runs.
• Provide customers with accurate delivery updates, ETAs and delay notifications.
• Monitor delivery progress and resolve delays, access issues and disruptions.
• Support transport planning through schedule adjustments and real-time updates.
• Maintain delivery records, system updates and compliance reports.

Skills

Transport coordination

Fleet scheduling

Operational administration

Customer communication

Tools

SAP

Job description

What does the job look like?

We are looking for an experienced Operations Coordinator to support our day-to-day transport operations. Working closely with drivers, customers and internal teams, you will coordinate delivery activities, provide real-time updates and respond quickly to operational challenges to ensure safe, efficient and on-time service. This is a permanent day shift role and based in Erskine Park. Key areas:

• Coordinate daily transport activities, including dispatch and delivery monitoring
• Communicate with drivers throughout the day and support the successful completion of scheduled runs
• Provide customers with accurate delivery updates, ETAs and delay notifications
• Monitor delivery progress and resolve delays, access issues, breakdowns and other disruptions
• Support transport planning through schedule adjustments and real-time operational updates
• Maintain accurate delivery records, system updates and operational reports while supporting safety and compliance requirements

Are you the one?

You are an organised and proactive transport professional who can manage changing priorities in a fast-paced environment. You are comfortable making timely decisions, resolving operational issues and building positive relationships with drivers, customers and internal stakeholders. You can demonstrate:

• Previous experience in transport coordination, fleet scheduling or a fast-paced operational administration role
• Practical knowledge of transport operations and the challenges involved in delivering safe and reliable service
• Experience communicating with drivers and customers to manage delivery updates and operational issues
• Strong problem-solving skills with the ability to respond calmly and make timely decisions under pressure
• Experience using transport systems, SAP or similar operational systems
• A strong commitment to safety, customer service, accuracy and attention to detail

What's in it for me?

• 12 weeks paid parental leave and return to work bonus for eligible employees
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well-being
• The chance to work in a high-performing team where your contributions truly make an impact

At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply..