Operations Coordinator

Linfox; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

12 weeks paid parental leave

Return to work bonus

Career development opportunities

Benefits across dining and adventure,

Job summary

Linfox is seeking an experienced Operations Coordinator to support day-to-day transport operations and coordinate delivery activities from Erskine Park. You will work closely with drivers, customers and internal teams to provide real-time updates and respond quickly to operational challenges ensuring safe, efficient and on-time service.

This permanent day shift role requires strong communication, problem-solving and attention to safety and compliance in a fast-paced logistics environment.

Qualifications

• Experience in transport coordination or fleet scheduling.
• Knowledge of transport operations and delivering safe, reliable service.
• Ability to communicate delivery updates to drivers and customers.
• Strong problem-solving and timely decision-making under pressure.
• Experience using transport systems such as SAP.

Responsibilities

• Coordinate daily transport activities, including dispatch and delivery monitoring.
• Communicate with drivers throughout the day and support the successful completion of scheduled runs.
• Provide customers with accurate delivery updates, ETAs and delay notifications.
• Monitor delivery progress and resolve delays, access issues, breakdowns and other disruptions.
• Support transport planning through schedule adjustments and real-time operational updates.
• Maintain accurate delivery records, system updates and operational reports while supporting safety and compliance requirements.

Skills

Transport coordination

Fleet scheduling

Operational administration

Driver & customer communications

Safety & compliance

Problem solving under pressure

Tools

SAP

Job description

Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.

What does the job look like?

We are looking for an experienced Operations Coordinator to support our day-to-day transport operations. Working closely with drivers, customers and internal teams, you will coordinate delivery activities, provide real-time updates and respond quickly to operational challenges to ensure safe, efficient and on-time service. This is a permanent day shift role and based in Erskine Park. Key areas:

• Coordinate daily transport activities, including dispatch and delivery monitoring
• Communicate with drivers throughout the day and support the successful completion of scheduled runs
• Provide customers with accurate delivery updates, ETAs and delay notifications
• Monitor delivery progress and resolve delays, access issues, breakdowns and other disruptions
• Support transport planning through schedule adjustments and real-time operational updates
• Maintain accurate delivery records, system updates and operational reports while supporting safety and compliance requirements

We are looking for an experienced Operations Coordinator to support our day-to-day transport operations. Working closely with drivers, customers and internal teams, you will coordinate delivery activities, provide real-time updates and respond quickly to operational challenges to ensure safe, efficient and on-time service. This is a permanent day shift role and based in Erskine Park. Key areas:

• Coordinate daily transport activities, including dispatch and delivery monitoring
• Communicate with drivers throughout the day and support the successful completion of scheduled runs
• Provide customers with accurate delivery updates, ETAs and delay notifications
• Monitor delivery progress and resolve delays, access issues, breakdowns and other disruptions
• Support transport planning through schedule adjustments and real-time operational updates
• Maintain accurate delivery records, system updates and operational reports while supporting safety and compliance requirements

Are you the one?

You are an organised and proactive transport professional who can manage changing priorities in a fast-paced environment. You are comfortable making timely decisions, resolving operational issues and building positive relationships with drivers, customers and internal stakeholders. You can demonstrate:

• Previous experience in transport coordination, fleet scheduling or a fast-paced operational administration role
• Practical knowledge of transport operations and the challenges involved in delivering safe and reliable service
• Experience communicating with drivers and customers to manage delivery updates and operational issues
• Strong problem-solving skills with the ability to respond calmly and make timely decisions under pressure
• Experience using transport systems, SAP or similar operational systemsA strong commitment to safety, customer service, accuracy and attention to detail

What's in it for me?

• 12 weeks paid parental leave and return to work bonus for eligible employees
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well-being
• The chance to work in a high-performing team where your contributions truly make an impact

At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply..

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.

Further information

You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

To find out more about opportunities at Linfox, visit www.linfox.com/careers