Operations Coordinator

iHealth Pharmacy; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

iHealth Pharmacy in Melbourne is seeking an organised and proactive Operations Coordinator to support the day-to-day operations of our pharmacy and pharmaceutical wholesale businesses. You will work closely with the General Manager and the wider team to coordinate operations and improve processes.

The role covers administration, compliance support, inventory checks, staff rostering, supplier liaison and reporting, with a focus on accuracy, timely communication and multi-tasking in a regulated

Qualifications

• Organised and detail-oriented with strong communication skills.
• Able to manage multiple priorities in a busy environment.
• Proficient with business systems and spreadsheets.
• Experience in pharmacy or healthcare environment is valued but not required.

Responsibilities

• Support coordination of day-to-day pharmacy operations and internal processes.
• Assist with staff administration, rostering, timesheets, leave and recruitment activities.
• Coordinate suppliers, contractors and service providers.
• Assist with pricing, invoicing and order reviews; investigate discrepancies.
• Support General Manager with ongoing priorities and projects.
• Maintain product, customer and pricing information across systems.
• Provide operational reporting and documentation.

Job description

We are looking for an organised and proactive Operations Coordinator to support the day-to-day operations of our pharmacy and pharmaceutical wholesale businesses. Working closely with the General Manager and wider team, this varied role covers operational coordination, administration, compliance support and general business processes.

Key responsibilities

Support the coordination of day-to-day pharmacy operations and internal processes

Assist with staff administration, rostering, timesheets, leave and recruitment activities

Coordinate suppliers, contractors and service providers

Assist with operational reporting, documentation and follow-up of outstanding matters

Support communication and coordination between internal teams and external stakeholders

Assist with day-to-day wholesale administration and operational activities

Maintain and update product, customer and pricing information across business systems

Assist with pricing, invoicing and order reviews, including investigation of discrepancies

Provide support during stocktakes, including counting, reporting and assisting with investigation of discrepancies

Support the General Manager with ongoing operational priorities and projects

About you

Organised, reliable and comfortable working across different areas of a busy business

Strong attention to detail and good communication skills

Ability to manage multiple priorities and follow things through

Confident using business systems and spreadsheets

Comfortable dealing with both internal teams and external stakeholders

Experience in pharmacy, pharmaceutical wholesale, healthcare or another regulated environment is highly regarded but not essential