Operations Support Coordinator - QLD

Wesfarmers Health; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team member discounts

Novated leasing options

Employee Assistance Program (EAP)

Professional development opportunities

Job summary

Wesfarmers Health is seeking an Operations Support Coordinator to join our Supply Chain team, supporting the day-to-day operations of our Distribution and Fulfilment Centres. You will work with Site Leaders, Finance, Procurement and Inventory to drive accuracy, efficiency and safety.

Reporting to the National Workforce Planning Manager, you will help maintain compliant processes, data accuracy and timely reporting in a fast-paced environment, enabling leaders to focus on team performance.

Qualifications

• Proven experience in operations administration, workforce coordination, logistics, warehousing or a similar environment.
• Intermediate to advanced Excel skills and experience maintaining operational reports/dashboards.
• Strong written and verbal communication skills across all levels of the business.
• Experience coordinating rostering, timekeeping or workforce administration activities.
• Ability to identify issues, uplift processes and mitigate risks.

Responsibilities

• Coordinate workforce administration activities including rostering, timekeeping, attendance tracking and leave planning to support efficient site operations.
• Review workforce and payroll-related data, identify and resolve exceptions for accuracy and compliance.
• Process invoices, purchase orders and purchasing administration per governance requirements.
• Manage operational administration including consumables, packaging, cycle counts and site records.
• Prepare and maintain daily, weekly and monthly operational reports and dashboards.

Skills

Operations admin

Workforce coordination

Logistics

Warehousing

Supply chain

Tools

Excel

Job description

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At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline, Australian Pharmaceutical Industries, as well as our MediAesthetics brands, Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we're proud to have SISU Health and InstantScripts, and most recently, we've launched our newest retail beauty stores, atomica.

About us

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health, a leading Australian organisation in health, beauty and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative and trusted health and beauty services to Australians nationwide across retail, medi-aesthetics, digital health, wholesale and supply chain operations.

What you'll do

We have a fantastic opportunity for a driven and detail-oriented Operations Support Coordinator to join our Supply Chain team.

Reporting to the National Workforce Planning Manager, this role plays a key part in supporting the smooth day-to-day operations of our Distribution and Fulfilment Centres. You will provide critical administrative, workforce coordination, reporting and compliance support, enabling operational leaders to spend more time leading teams, driving performance and maintaining safety standards.

Working closely with Site Leaders, Operations Managers, Workforce Planning, Finance, Safety, Inventory and Procurement teams, you will help maintain operational efficiency, data accuracy and compliance across a fast-paced supply chain environment.

Other key responsibilities include, but are not limited to:

• Coordinate workforce administration activities including rostering, timekeeping, attendance tracking and leave planning to support efficient site operations
• Review workforce and payroll-related data, proactively identifying and resolving exceptions to ensure accuracy and compliance
• Process invoices, purchase orders and purchasing administration in accordance with business processes and governance requirements
• Manage operational administration activities including consumables, packaging, cycle counts, pallet returns and key site record
• Prepare and maintain daily, weekly and monthly operational reports, dashboards and performance trackers, ensuring accuracy and timely distribution
• Coordinate compliance, audit and safety administration, including documentation management, evidence collection, action tracking and closure monitoring
• Partner with Workforce Planning, Finance, Procurement, Inventory and Operations teams to support continuous improvement, resolve administrative issues and maintain operational continuity

What you'll bring

• Proven experience in operations administration, workforce coordination, logistics, warehousing, supply chain or a similar environment
• Intermediate to advanced Excel skills and experience maintaining operational reports and dashboards
• Strong written and verbal communication skills with the ability to build relationships across all levels
• Experience coordinating workforce administration, rostering or timekeeping activities
• Ability to identify issues, elevate risks and contribute to process improvements

Why us?

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica, InstantScripts and Clear Skincare Clinics
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
• Novated leasing options
• Access to our Employee Assistance Program (EAP) available to all team members and their immediate family members, 24/7, 365 days a year

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives designed to empower you on your journey towards personal achievement and professional advancement.

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