Operations Coordinator

Pointe Engineering; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Pointe Engineering is a specialist ground improvement contractor delivering drilling and grouting solutions for major infrastructure projects across Australia. We are seeking an organised and proactive Operations Coordinator to support operations, business development activities and office administration.

This role offers exposure across multiple areas of the business, with responsibilities spanning tender documentation, CRM lead management, social media coordination, travel planning, records

Qualifications

• Strong organisational skills and the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• High attention to detail and strong document management.
• Proactive, solutions-focused with ownership of tasks.
• Experience with tenders, bids or business development activities is advantageous.

Responsibilities

• Create and maintain tender and pre-qualification documentation.
• Submit tender panel applications and expressions of interest.
• Manage leads within Pointe’s CRM platform and keep data current.
• Coordinate business development activities and social media presence.
• Organise travel arrangements for employees, including flights and accommodation.
• Maintain company records, files and documentation.
• Provide admin support to HR as required.
• Coordinate supplier and vendor liaison and general office tasks.
• Support IT issues and coordinate basic IT support.

Skills

Organisational skills

Communication skills

Attention to detail

Time management

Problem solving

Tools

CRM systems

Microsoft Office Suite

Job description

Pointe Engineering is a specialist ground improvement contractor delivering drilling and grouting solutions for major infrastructure projects across Australia. We work on dams, tunnels, mines and other complex geotechnical projects, helping clients control water, stabilize ground and manage challenging site conditions.

We are seeking an organised and proactive Operations Coordinator to play a key role in supporting our operations, business development activities and office administration functions.

About the role

This is a varied and dynamic role that offers exposure across multiple areas of the business. Working closely with our leadership, business development, HR and operational teams, you'll play a key role in supporting day-to-day business activities, improving processes and contributing to the continued growth of Pointe Engineering.

Create and maintain an up-to-date library of tender and pre-qualification documentation.

Submit tender panel applications and expressions of interest to identified lead-generating organisations.

Create, maintain and track leads within Pointe's CRM platform, ensuring information is accurate and current.

Support business development activities and coordinate a consistent social media presence.

Manage the *****@pointeengineering.com mailbox and action enquiries accordingly.

Organise and maintain company records, files and documentation.

Perform general administrative and ad hoc operational tasks.

Obtain, collate and distribute information to the wider team as required.

Provide administrative support to the HR Advisor when required.

Coordinate end-to-end travel arrangements for employees, including flights, accommodation, transport and itineraries.

Ensure all travel plans are organised efficiently and communicated effectively.

Maintain records of company assets, including allocation, condition tracking and procurement requirements.

Manage fuel card allocation and monitor expenditure.

Conduct stocktakes and coordinate uniform orders.

Liaise with suppliers and service providers including plant hire companies, specialist material suppliers, couriers, stationery providers and other vendors.

Coordinate company social events, end-of-year functions and team activities.

Support initiatives that contribute to a positive workplace culture.

Assist team members with basic IT-related issues and coordinate support where required.

About You

Previous experience in an administration, office management or business support role.

Strong organisational skills with the ability to manage multiple priorities simultaneously.

Excellent written and verbal communication skills.

High attention to detail and strong document management capabilities.

Experience using CRM systems and Microsoft Office Suite.

A proactive, solutions-focused approach and willingness to take ownership of tasks.

The ability to build positive relationships with internal stakeholders, suppliers and clients.

Experience supporting tenders, bids or business development activities will be highly regarded.