Operations & Administration Coordinator

Care Right Associates PTY LTD; Queensland; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

Care Right Associates Pty Ltd in Bundaberg, QLD is seeking an Administration & Operations Coordinator to keep a busy office running smoothly. This office-based role focuses on coordinating daily operations, supporting the workforce, and ensuring administrative processes are completed accurately and on time.

You will manage rosters, payroll processing support, general correspondence, accommodation bookings for participants, stock control, and on‑call duties, while maintaining compliant records in

Qualifications

• Experience in administration, rostering, payroll or operational coordination.
• NDIS knowledge is beneficial but not essential.
• Strong organisational skills and attention to detail.

Responsabilités

• Rostering and workforce coordination: preparing, maintaining and adjusting rosters; manage leave and staffing changes.
• Payroll administration: review timesheets, hours worked, discrepancies and payroll support.
• General administration: emails, calls, documentation, filing and record keeping.
• Accommodation coordination: booking and organizing accommodation for participants.
• Stock and supply management: monitor stock, order supplies, coordinate deliveries.
• On‑call responsibilities: respond to operational matters outside normal hours.
• Staff communication: liaising with employees on rosters and operational changes.
• Operational support: assist management with scheduling and process improvements.
• Compliance and documentation: maintain records aligned with NDIS requirements.

Connaissances

Rostering coordination

Payroll administration

General administration

Communication

Time management

Outils

Rostering software

Spreadsheets (Excel)

Administrative software

Description du poste

Care Right Associates Pty Ltd | Bundaberg, QLD

Are you highly organised, proactive and capable of keeping a busy workplace running smoothly?

Care Right Associates is seeking a motivated and reliable Administration & Operations Coordinator to join our growing team.

As a registered NDIS provider, we deliver a range of disability support services throughout the Bundaberg region. We are looking for someone who can take ownership of essential administrative and operational responsibilities and help ensure our services run efficiently.

This is an office-based administration and operations role, not a disability support worker position.

About the Role

Working closely with our management team, you will play an important role in coordinating the daily operations of the business, supporting our workforce and ensuring administrative processes are completed accurately and on time.

This is a varied, fast-paced position requiring someone who can manage competing priorities, solve problems independently and communicate effectively with staff, participants and external stakeholders.

Key Responsibilities

• Rostering and workforce coordination: Preparing, maintaining and adjusting staff rosters, managing shift changes, leave requests and staffing requirements.

• Payroll administration: Reviewing timesheets, checking hours worked, identifying discrepancies and assisting with payroll processing.

• General administration: Managing emails, phone calls, documentation, record keeping, filing and other day‑to‑day administrative requirements.

• Accommodation coordination: Booking and organising accommodation for participants, including short‑term accommodation, respite stays and associated arrangements.

• Stock and supply management: Monitoring stock levels, ordering supplies and equipment, coordinating deliveries and maintaining appropriate inventory.

• On‑call responsibilities: Participating in an on‑call arrangement to respond to operational matters, staffing issues and urgent situations outside normal business hours.

• Staff communication: Liaising with employees regarding rosters, operational changes, workplace requirements and general enquiries.

• Operational support: Assisting management with scheduling, coordination, problem‑solving and improving administrative processes.

• Compliance and documentation: Supporting accurate record keeping and administrative processes consistent with NDIS requirements and company policies.

About You

We are looking for someone who is confident, organised and able to take initiative without requiring constant direction.

The successful applicant will ideally demonstrate:

• Strong organisational and time‑management skills.

• Excellent written and verbal communication.

• Confidence using computers, rostering systems, spreadsheets and administrative software.

• High attention to detail, particularly when managing rosters, timesheets and payroll information.

• The ability to remain calm and make sound decisions under pressure.

• A practical, solutions‑focused approach to problem‑solving.

• The ability to manage confidential and sensitive information professionally.

• A willingness to take responsibility and follow tasks through to completion.

• Flexibility to participate in an agreed on‑call roster.

Previous experience in administration, rostering, payroll or operational coordination is highly desirable.

Experience within the NDIS, disability services, aged care or community services sector would be advantageous; however, we also welcome applicants from other industries who possess strong transferable skills.