Operations Administration Assistant

Standard Candle HR; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

RMA Sport in Seven Hills seeks an organised, proactive Operations Administration Assistant to provide essential administrative and coordination support across operations, including installations, safety audits, parts, repairs, maintenance and warranty work.

You will work closely with the Operations Coordinator, customers, technicians, suppliers and internal teams to ensure projects progress smoothly from scheduling through to completion and handover.

Qualifications

• Proficiency with the Microsoft Office suite.
• Strong written and verbal communication skills.
• Excellent time management and organisational abilities.
• High attention to detail and accuracy.
• Ability to juggle multiple tasks and priorities effectively.

Responsibilities

• Prepare and submit project documentation (SWMS, RFIs, etc.).
• Administer handover and project documentation.
• Coordinate bookings including accommodation, travel, lifts, bins, concrete and other services.
• Arrange off-hire of plant and equipment as required.
• Maintain accurate records and ensure documentation conforms to processes.
• Respond to general customer enquiries and ensure follow-up.

Skills

MS Office

Communication

Time management

Attention to detail

Organization

Job description

About us

RMA Sport is a specialist consulting, facilitation, and project management company delivering innovative sports equipment across Australia. Working with councils, schools, sporting associations, architects, landscape architects, and project managers, we help bring high-quality sporting and recreational facilities to life.

About the role

Due to continued growth, RMA Sport is seeking an organised, proactive and customer-focused Operations Administration Assistant to join the team in Seven Hills. This is a varied role that provides essential administrative and coordination support across operations, including installations, safety audits, parts, repairs, maintenance and warranty work. Working closely with the Operations Coordinator, customers, technicians, suppliers and internal teams, you will help ensure jobs are well organised, information is communicated clearly and projects progress smoothly from scheduling through to completion and handover.

Key responsibilities

• Prepare and submit Safe Work Method Statements (SWMS), RFIs and other project documentation
• Administer handover and project documentation
• Coordinate bookings including accommodation, travel, lifts, bins, concrete and other services
• Arrange the off-hire of plant and equipment as required
• Maintain accurate records and ensure documentation is completed in accordance with company processes
• Respond to general customer enquiries and ensure enquiries are followed up appropriately
• Arrange spare and replacement parts required for installations
• Monitor parts orders and confirm their arrival before technicians are scheduled to attend site
• Assist with arranging technicians, parts, materials and other resources required to complete works
• Provide administrative support to the Managing Director and Operations team as required

About you

• Strong proficiency across the Microsoft Office Suite
• Excellent written and verbal communication skills
• Strong time management and organisational skills
• Excellent attention to detail and a high level of accuracy
• The ability to effectively manage multiple tasks and competing priorities
• A practical and solutions-focused approach to problem solving
• The ability to think ahead, identify potential issues and take initiative
• An interest in continuous improvement and finding better ways of doing things
• The ability to build positive relationships with customers, technicians, suppliers and colleagues
• A willingness to learn and develop knowledge of products, parts, systems and operational processes
• Experience working in a construction, building, engineering, manufacturing or related industry will be highly regarded.
• Experience with project, contract or operations administration will be advantageous.

Why Join Us?

This is an opportunity to join a team where your contribution will have a direct impact on the smooth delivery of our operations and the experience of our customers.

You will be supported to develop your operational knowledge and will have the opportunity to contribute ideas, improve processes and build your skills across administration, customer service, project coordination and operations.

If you are someone who takes ownership, enjoys solving problems, communicates well and thrives on keeping things organised, we'd love to hear from you.

We thank all applicants for your interest in our organisation and this role however please note that only short-listed candidates will be contacted for an interview.