We are seeking an organised and proactive Administration Manager to lead our administrative, compliance and operational support functions at Climat Air Conditioning and Solar. This is a pivotal role that ensures seamless coordination between warehouse operations, field technicians, subcontractors and management while maintaining the highest standards of safety, compliance and quality.
Reporting to the General Manager, you will play a key role in supporting business operations, driving process improvements, overseeing compliance obligations and ensuring our systems and administrative practices remain efficient, accurate and compliant.
What you'll do
- Administration & Warehouse Operations – Oversee daily administrative and warehouse functions, including inventory records, equipment tracking and workflow documentation, to ensure efficient and compliant operations.
- REPS Administration & Compliance – Manage Retailer Energy Productivity Scheme (REPS) auditing, system setup, installer onboarding, documentation corrections and regulatory compliance requirements.
- Installer & Contractor Compliance – Monitor and maintain employee and subcontractor licences, insurances, certifications and compliance obligations.
- Work Health & Safety (WHS) – Coordinate WHS programs and maintain SWMS, JSAs and safety documentation across builders, installers, retail branches, warehouse and operational teams.
- Systems & Process Improvement – Manage operational systems including ServiceM8, support quality management systems (CQS), develop internal procedures and identify opportunities to improve processes and efficiencies.
- Auditing & Quality Assurance – Support on-site compliance activities, audits and corrective actions to ensure adherence to company and legislative requirements.
- Human Resources - Support employee lifecycle activities, including workplace relations, onboarding, employment agreement administration and recruitment processes.
- Additional Responsibilities – Undertake projects and other duties as required to support business operations and organisational objectives.
What we're looking for
- Previous experience in administration, operations, compliance or office management, ideally within the construction, HVAC, trade services or related industries.
- Strong knowledge of compliance, licensing and safety requirements.
- Excellent organisational and time management skills with the ability to manage multiple priorities.
- Exceptional attention to detail and a commitment to accuracy.
- Confidence working with administrative and operational software systems, including ServiceM8 or similar platforms.
- A proactive, solutions-focused approach and the ability to work autonomously.
- Experience supporting quality systems, audits or continuous improvement initiatives will be highly regarded.
What we offer
- A diverse and influential role with opportunities to make a real impact on business operations.
- A supportive and collaborative team environment.
- The opportunity to lead compliance, quality and process improvement initiatives.
- Ongoing professional development and career progression opportunities.
- A stable and growing business that values safety, quality and continuous improvement.
- Competitive remuneration based on skills and experience.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys variety in their work, and takes pride in delivering high-quality administrative support. If you are a team player with strong communication skills and a passion for organisation, we would love to hear from you.