Office Operations & People Manager

5MI Aust Pty Ltd; Canberra; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Direct access to senior leadership

Long-term career growth

Job summary

5MI Aust Pty Ltd in Canberra is seeking a highly organised senior professional to lead HR, administration, executive support, and business operations as the company scales. You will partner with the Managing Director to implement procedures, improve efficiency, and support staff growth.

This is not a typical administration role; you will drive accountability, develop systems, and help shape the foundation for future growth in a growing SME construction environment.

Qualifications

• Minimum 5 years experience in HR, administration, executive assistance, business operations, or a similar role.
• Strong organizational and time-management skills with attention to detail.
• Ability to work independently and drive process improvements across functions.

Responsibilities

• Manage recruitment and onboarding processes end-to-end.
• Maintain employment records and HR compliance.
• Support performance reviews and staff development initiatives.
• Provide executive support to the Managing Director and team.
• Create and implement office systems, SOPs, and reporting processes.

Skills

HR

Administration

Executive Support

Operations

Tools

Microsoft Office

Job description

We are a growing boutique commercial construction company delivering high-quality projects across Canberra and surrounding regions. As our business continues to expand, we are seeking a highly organised and experienced professional who can help build the structure, systems, and processes required to support our next stage of growth.

This is a unique opportunity to become a key member of our leadership team and make a lasting impact on the business.

The Role

We are looking for an experienced and confident professional with a background in Human Resources, Administration, Executive Assistance, and Business Operations. You will work closely with the Managing Director to improve office operations, implement procedures, support staff, and help establish the foundations needed to scale the business.

This is not a typical administration role. We need someone who enjoys creating order, driving accountability, improving efficiency, and helping businesses grow.

Key Responsibilities

Human Resources

• Manage recruitment and onboarding processes
• Maintain employment records and HR compliance
• Assist with performance reviews and staff development
• Support company culture and employee engagement initiatives
• Coordinate training and professional development programs

Administration & Executive Support

• Provide executive support to the Managing Director
• Manage calendars, meetings, and company communications
• Oversee office administration and document control
• Coordinate company policies and internal procedures
• Assist with contractor and supplier administration

Business Operations

• Create and implement office systems, processes, and workflows
• Develop standard operating procedures (SOPs)
• Improve efficiency and accountability across departments
• Assist with reporting, KPI tracking, and business planning
• Support project teams with administrative and operational requirements

Growth & Strategic Support

• Help build the organisational structure required for growth
• Support leadership with business improvement initiatives
• Assist with implementation of software, systems, and automation
• Drive consistency in company processes and procedures

About You

You will be a proactive, confident, and highly organised professional who enjoys taking ownership and making improvements.

• Minimum 5 years experience in HR, administration, executive assistance, business operations, or a similar role
• Strong understanding of HR processes and workplace compliance
• Experience creating and implementing systems, procedures, and business processes
• High-level communication and interpersonal skills
• Excellent organisational and time management abilities
• Ability to work independently and take initiative
• Advanced Microsoft Office skills

Highly Regarded

• Experience within the construction, engineering, or property sectors
• Experience supporting a growing SME business
• Knowledge of ISO systems, quality management, or business improvement frameworks
• Experience with project management or construction software

What's On Offer

• Opportunity to be part of a growing and ambitious construction company
• Direct access to senior leadership and decision-making
• Genuine opportunity to shape the future direction of the business
• Long-term career growth into an Operations Manager or General Manager pathway
• Supportive and collaborative team environment
• Competitive salary package based on experience

Join us and help build the foundations of a business positioned for significant growth.